AIx Field Service Engineer

About Applied Materials

Applied Materials is a world leader in materials science and engineering solutions foundational to cutting-edge semiconductor chips and advanced displays globally. Our equipment is critical to advancing artificial intelligence and enabling commercialization of next-generation semiconductor technologies. Join us to contribute to pioneering innovations at the core of the electronics industry as we collectively propel global technological progress.

Role Overview

We offer a supportive environment encouraging professional growth and skill development, empowering team members to challenge limits while fostering daily learning in a top global company. We are committed to employee health and wellbeing with comprehensive programs and support designed to help you thrive both personally and professionally.

Key Responsibilities

• Develop and enhance predictive models that detect equipment issues before they affect clients.
• Evaluate equipment data and trends to boost reliability, availability, and operational performance.
• Collaborate closely with Field Service Engineers to expedite root cause investigations and resolve faults efficiently.
• Maintain deep technical understanding of tools and apply this expertise when creating digital service solutions.
• Generate dashboards, reports, and analytical insights that align with organizational and customer goals.
• Provide training and assistance to engineers on effective uses of AIX tools and functionalities.
• Promote and support the adoption of digital service technologies across the company.

Candidate Profile

• Proven experience in field service, equipment engineering, or technical issue resolution.
• A strong desire to understand tool operations and failure modes.
• Analytical thinker with a solid problem-solving aptitude.
• Comfortable interacting with data, dashboards, and modern digital tools.
• Capable communicator skilled at influencing, coaching, and supporting colleagues.
• Eager to contribute to the evolution of predictive, data-driven service methodologies.

Why This Role?

This unique position blends hands-on engineering with digital transformation initiatives, including predictive maintenance and advanced analytics, offering the chance to resolve complex customer challenges while developing vital future-ready capabilities. Be at the forefront of preventative engineering solutions rather than reactive fixes.

Additional Information

• Employment type: Full time, regular assignee
• Travel requirement: Approximately 10% of working time.
• Relocation assistance: Not provided.
• Salary range will be determined based on location, experience, knowledge, and internal equity. Benefits include bonuses and stock awards as applicable.
• We are an Equal Opportunity Employer committed to inclusive hiring regardless of race, color, national origin, citizenship, religion, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected status.