Administrative Receptionist

Job Overview

We seek a skilled Administrative Receptionist who will be responsible for overseeing front desk operations while delivering essential administrative support to sales, accounts, and management teams. This position focuses on customer interaction and is distinct from any Executive Assistant duties.

Primary Duties

• Welcome wholesale buyers, retailers, and visitors in a professional manner.
• Alert relevant staff upon customer arrival and maintain a visitor log and tidy reception area.
• Handle incoming telephone calls and direct them accordingly.
• Prepare documents such as invoices and quotations.
• Maintain digital and hard copy customer and vendor records using Excel.
• Organize all files and coordinate courier and parcel dispatch and receipt.
• Update customer information within CRM systems and support WhatsApp communications for customer follow-up.
• Assist sales team with order processing and basic reporting.
• Print labels, barcodes, and necessary paperwork for sales and shipping processes.
• Coordinate activities and communications across accounts, warehouse, and sales departments.
• Ensure availability of stationery and office supplies.
• Arrange and manage meeting schedules and calendars.
• Undertake additional administrative responsibilities as delegated by management.

Skill Requirements

• Strong verbal and written communication skills in English, Hindi, and Marathi.
• Professional demeanor and courteous interpersonal skills.
• Proficiency in Microsoft Excel, Word, and Google Sheets.
• Quick and accurate typing abilities with effective document handling skills.
• Highly organized, detail-focused, and able to multitask efficiently.
• Experience with Tally software is advantageous.

Compensation

The monthly salary for this role ranges from INR 17,000 to INR 30,000.