Administrative Assistant - Food & Beverage

Position Overview

This role is pivotal in managing and updating digital records, handling reservations, and responding to guest inquiries via various office tools including keyboard, mouse, and trackball. The position includes distributing information through electronic and physical means, operating standard office equipment, and preparing correspondence and documents utilizing word processing, spreadsheets, databases, or presentation software.

Key Responsibilities

• Manage incoming and outgoing mail, ensuring proper date stamping and distribution.
• Create and maintain both electronic and paper filing systems for efficient record keeping.
• Compile, sort, and file records related to office activities, business transactions, and other relevant operations.
• Use computer systems and point of sale platforms to locate and input work-related information.
• Adhere to company policies, maintain professional appearance, and safeguard confidential information and company assets.
• Greet and assist guests following company service standards, including addressing special needs with care and appreciation.
• Communicate clearly and professionally via phone and written materials, ensuring accuracy and completeness.
• Build and maintain positive relationships with team members to achieve shared objectives.
• Perform tasks involving the movement of objects up to 10 pounds safely without assistance.
• Support supervisors by completing reasonable additional job duties as requested.

Work Environment and Culture

At the heart of Marriott International’s ethos is a commitment to equal opportunity, valuing diverse backgrounds and fostering an inclusive atmosphere where all associates can thrive. The Ritz-Carlton brand is renowned globally for setting the bar in luxury hospitality, focusing on exceptional and thoughtful guest experiences that create lasting memories.

Employees are encouraged to uphold The Ritz-Carlton’s Gold Standards, which guide daily conduct and service excellence. These standards encapsulate the brand’s pledge to its team and guests, promoting a workplace where creativity, thoughtfulness, and compassion are fundamental to success.

Additional Information

• Employment Type: Full Time
• Location: Ras Abu Abboud Street, PO Box 26662, Doha, Qatar
• Position Type: Non-Management
• Schedule: Full Time
• Company: The Ritz-Carlton Hotel Company, L.L.C.