Activity Executive

Position Overview

Join Le Mridien Hotels & Resorts in Kochi as an Activity Executive, responsible for planning and promoting guest recreational activities. This role involves creating engaging activity schedules and promotional materials, managing supplies inventory, and ensuring a safe and enjoyable environment for guests.

Key Responsibilities

• Design and prepare recreation activity agendas and advertisements using publishing software.
• Conduct inventory checks for supplies, materials, and equipment, and report shortages to management.
• Encourage and register guests for recreational activities and maintain scheduling.
• Foster a relaxed and entertaining atmosphere for all visitors.
• Provide guests with information about recreational facilities and activity options.
• Enforce facility rules and safety regulations to protect guests and members.
• Monitor activities, respond promptly to emergencies per operational procedures, and provide first aid assistance until professional medical help arrives.
• Identify guests unable to safely participate and alert supervisors appropriately.
• Maintain cleanliness and functionality of recreation equipment and supplies.
• Support management with training, motivating, and coaching team members while exemplifying professional behavior.
• Report incidents, unsafe conditions, and complete relevant safety training.
• Adhere strictly to company policies and maintain confidentiality.
• Assist guests with disabilities and respond effectively to guest service needs.
• Communicate clearly and professionally, handle telephone inquiries with proper etiquette.
• Develop positive relationships with colleagues and guests.
• Process transactions and handle payments as required.
• Ensure high-quality standards and suggest improvements to enhance organizational quality.
• Perform physical tasks including standing, walking, lifting up to 25 pounds unassisted, and heavier items with assistance.
• Navigate confined spaces, uneven floors, stairs, and ramps safely.
• Carry out other reasonable duties requested by management.

Qualifications

• High school diploma or GED equivalent required.
• Minimum of 1 year of related work experience.
• At least 1 year of supervisory experience.
• CPR and First Aid certification mandatory.
• Experience with recreation and fitness equipment usage.
• Compliance with any local or state certification related to recreation services.

Diversity and Inclusion

Le Mridien and Marriott International prioritize equal opportunity employment, embracing diverse backgrounds and ensuring a workplace free from discrimination based on disability, veteran status, or other protected characteristics under law.

About Le Mridien

Inspired by elegant travel heritage, Le Mridien offers culturally rich, authentic experiences to guests who value connection and savoring destinations. We seek creative, curious individuals ready to contribute memorable service within a global team environment.