Account Manager - US Staffing

Company Overview

Clicksoft Solutions is actively recruiting for an experienced Account Manager specializing in U.S. staffing to be based in Bangalore, Karnataka, India. This full-time opportunity focuses on managing and expanding accounts within Systems Integrators, MSP/VMS programs, mid-market companies, and direct enterprise clients operating in the United States.

Key Responsibilities

• Oversee and grow relationships with Systems Integrator, MSP/VMS, mid-market, and direct clients in the U.S. staffing market.
• Engage closely with hiring managers, MSP program managers, procurement, talent acquisition, and vendor-management groups to strengthen partnerships.
• Manage the end-to-end staffing process, including requirements gathering, candidate submissions, interviews, offer management, onboarding, placements, contract extensions, and consultant oversight.
• Collaborate effectively with recruiting and delivery teams to ensure timely and high-quality candidate submissions.
• Drive increased requisition flow, interview volumes, placements, revenue, and gross margin within assigned accounts.
• Identify and develop additional client relationships within current accounts to expand business opportunities.
• Administer VMS/MSP protocols such as SLAs, scorecards, rate cards, compliance monitoring, and supplier performance evaluations.
• Source and develop new business opportunities with Systems Integrators and mid-sized U.S. clients.
• Conduct routine client follow-ups and comprehensive account reviews to maintain engagement.
• Maintain accurate tracking of account pipelines, including requirements, submissions, placements, contract extensions, and associated revenue.
• Recognize and act on opportunities across various staffing services, including contract staffing, contract-to-hire, direct hire, payrolling, Employer of Record (EOR), and Statement of Work (SOW)/project-based engagements.
• Coordinate with cross-functional teams including recruiting, HR, compliance, operations, and leadership to ensure seamless service delivery.

Required Qualifications and Experience

• Minimum of 5 years experience in U.S. staffing, particularly in Account Management or Client Services roles.
• Demonstrated expertise managing Systems Integrator and MSP/VMS staffing accounts.
• Experience handling accounts for mid-sized and direct U.S. clients.
• Comprehensive understanding of staffing options such as W2, C2C, contract, contract-to-hire, and direct hire models.
• Strong familiarity with U.S. staffing lifecycle processes as well as VMS/MSP procedures.
• Ability to handle multiple client accounts independently with efficiency.
• Excellent communication, negotiation, client relationship, and account development skills.
• Availability and willingness to work U.S. business hours from Bangalore, India.

Preferred Profile

Preference will be given to candidates who have well-established connections with U.S. Systems Integrators, MSP/VMS programs, and mid-sized or direct clients and who demonstrate robust account management and expansion abilities. This role is focused on ownership and business growth, aiming to enhance client engagement, escalate requirement generation, improve placement success, and foster overall business development for Clicksoft Solutions’ U.S. staffing division.

Compensation

Offering a competitive salary starting from ₹10,00,000 per annum, depending on experience, skills, and industry background.