Account Manager - Receivable (Fixed Term)

About Radius Care

Radius Care is a New Zealand founded and operated provider specializing in health and aged care services for elderly and disabled individuals. With more than 25 sites nationwide, the organization employs upwards of 2000 staff members and offers professional aged care to over 1900 residents, ranking it among New Zealand's top health care providers.

Role Overview

We are looking for a skilled and meticulous Account Manager specializing in Receivables to join our Support Office team in Auckland on a fixed term contract lasting 12 months. The position requires managing the Accounts Receivable function for a designated care home while providing expert assistance with Ministry of Health (MOH) funding procedures, reconciliations, and payment follow-ups.

Key Responsibilities

• Manage the Accounts Receivable ledger for assigned care homes.
• Serve as the main contact point for billing and account questions.
• Handle resident admissions, funding modifications, and update accounts accordingly.
• Perform billing, reconciliation, and payment processing tasks.
• Manage MOH submissions, funding reconciliations, and subsequent follow-up actions.
• Investigate and resolve complex discrepancies within accounts.
• Assist with month-end financial reporting.

Qualifications and Skills

• Minimum of two years' experience in accounts receivable, billing, or a related financial role.
• Proven ability to manage intricate billing systems, reconciliation procedures, and funding arrangements.
• Exceptional attention to detail ensuring data accuracy.
• Proficient in advanced Microsoft Excel functions and comfortable using accounting software; experience with BC365 is a plus.
• Strong analytical and problem-solving capabilities.
• Excellent communication skills, capable of conveying financial information clearly and professionally.
• A customer-centric, collaborative work style.
• Experience or familiarity with aged care funding, MOH processes, or healthcare billing preferred.

Working Hours and Location

This is a fixed term contract position based on-site at Radius Support Office, Level 4, 56 Parnell Road, Parnell, Auckland. Working hours are 40 hours per week from Monday to Friday.

Additional Information

Radius Care is unable to assist with work visa sponsorship or visa changes for this role. Applicants must possess an open work visa valid for at least 18 months.

Employee Benefits

• Consistent fortnightly salary payment and fixed working hours.
• Access to various discount offers and benefits through the staff application.
• Modern, open-plan office environment with a well-equipped kitchen.
• Complimentary barista coffee available every Monday.
• A friendly and supportive team culture.
• Access to an Employee Assistance Programme (EAP).

Inclusivity Statement

Radius Care champions equality and diversity within its workforce, affirming commitment to equal employment opportunities, career development, and maintaining a safe and healthy workplace. All applicants are warmly welcomed regardless of gender, ethnicity, marital status, age, disability, sexual orientation, or religious beliefs. The organization highly values the diverse experiences each individual brings.

Mā te kaha tautoko i te ōritetanga me te kanorau, e pirihonga ana a Radius Care ki te whakarato i ngā whiwhinga mahi whakaōrite me te whakawhanake i tō umanga ngaio. Ka mihi maioha mātou ki ngā kaitono katoa ahakoa tō rātou reo o te whenua, pakeke, ira tangata hoki. E nui ana te mana o tēnei whakahaere mō ngā wheako whaiaro o ngā kaimahi katoa.