Customer Success Intern
Apport Software Solutions Private Limited
Mumbai, Maharashtra, India · Full Time internship
Be the first to apply
- Stipend
- Stipend: INR 7,000 – INR 10,000 / month
- Duration
- 6 months
- Start
- Immediately
- Openings
- 3
Open to candidates residing in Mumbai who can commit to a full-time, in-office internship for six months starting between August 14 and September 18, 2026, with appropriate skills and interests in customer success. Preference for students enrolled in BTech, BCA, or similar programs.
- Work mode
- In office
- Education
- BTech or BCA preferred
- Resume
- Required to apply
About the internship
About the Internship
This internship offers a hands-on position assisting the Customer Success team focused on onboarding new clients and ensuring excellent customer service. Interns will engage with clients to understand their needs and help resolve their issues promptly, while collaborating with various internal departments including Sales, Product, and Support for a seamless service delivery.
Key Responsibilities
- Support client onboarding processes as part of the Customer Success team.
- Interpret client requirements to address inquiries efficiently and timely.
- Work closely with sales, product, and support teams to enhance the customer experience.
- Monitor client engagement levels and collect feedback to foster continuous service improvements.
- Generate reports and document interactions with customers.
Who Should Apply
Candidates must be able to participate full-time on-site, starting between August 14, 2026, and September 18, 2026, with availability for the full six-month period. Applicants should be resident in Mumbai and possess relevant skills and a keen interest in customer success roles. Preference is given to students pursuing BTech, BCA, or similar qualifications.
Required Skills and Qualities
- Strong attention to detail.
- Ability to multitask effectively across diverse responsibilities.
- Analytical thinking paired with problem-solving skills.
- Proficiency in client relationship management techniques.
- Excellent communication capabilities.
Additional Candidate Requirements
- Ongoing education in technology-related fields such as BTech or BCA is preferred.
- Effective organizational skills and the ability to manage multiple priorities.
- A dedicated, customer-oriented mindset coupled with a willingness to learn.
About the Company
Apport Software Solutions Private Limited is an innovative SaaS enterprise dedicated to conversational commerce. Since 2017, its flagship product QuickSell has empowered businesses to convert conversations into sales via WhatsApp-centric channels, using assisted personal selling. Another offering, DoubleClick, is a WhatsApp Business API-based conversational CRM designed to enhance marketing and sales efforts with features such as centralized inbox, bulk messaging, analytics, bot creation, commerce management, chatbots, and permission controls.
Compensation and Benefits
- Monthly stipend ranging from INR 7,000 to 10,000.
- Certificate awarded upon successful completion of the internship.
- Work schedule consists of five days per week.