About
Customer-focused support and operations professional with experience in customer relationship management, dispatch coordination, billing, logistics support, and client communication. Skilled in maintaining operational records, resolving customer queries, and supporting sales and CRM processes in fast-paced environments.
Experience
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Customer Service AdvisorBeyond Just Service – BJSSep 2025 – Present
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Senior Sales ExecutiveThe Dream TripSep 2024 – Sep 2025
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Operations ManagerZostel Mcleodganj, DharamshalaMay 2024 – Sep 2024
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Social Media & Marketing ExecutiveIndie by SalvationSep 2023 – Jul 2024
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Shoot Coordinator & Set Designer3rd Strings StudioJul 2023 – Feb 2024
Education
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MBAChandigarh University2025 – 2027
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BBAGovernment Degree College, DharamshalaBusiness Administration · 2021 – 2024
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Senior SecondaryBD.D.A.V Public School, Dharamshala2021
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SecondaryBD.D.A.V Public School, Dharamshala2019
Skills
Courses & certifications
- Diversity, Inclusion & Belonging · Harvard Business Publishing
- Ethics at Work · Harvard Business Publishing
- Decision Making · Harvard Business Publishing
- Performance Measurement · Harvard Business Publishing
- Presentation Skills · Harvard Business Publishing
- Innovation & Creativity · Harvard Business Publishing
- Digital Intelligence · Harvard Business Publishing
- Team Management · Harvard Business Publishing
- Strategy Planning & Execution · Harvard Business Publishing
- Business Plan Development · Harvard Business Publishing
🗣️ Languages
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Pahadi · Native
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Hindi · Fluent
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English · Fluent
⚽ Extracurricular activities
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Sports Captain
BD.D.A.V Public School, 2021
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House Captain
BD.D.A.V Public School, 2021