Aaryan Dhiman

About

Customer-focused support and operations professional with experience in customer relationship management, dispatch coordination, billing, logistics support, and client communication. Skilled in maintaining operational records, resolving customer queries, and supporting sales and CRM processes in fast-paced environments.

Experience

• Customer Service Advisor
  Beyond Just Service – BJS
  Sep 2025 – Present
• Senior Sales Executive
  The Dream Trip
  Sep 2024 – Sep 2025
• Operations Manager
  Zostel Mcleodganj, Dharamshala
  May 2024 – Sep 2024
• Social Media & Marketing Executive
  Indie by Salvation
  Sep 2023 – Jul 2024
• Shoot Coordinator & Set Designer
  3rd Strings Studio
  Jul 2023 – Feb 2024

Education

• MBA
  Chandigarh University
  2025 – 2027
• BBA
  Government Degree College, Dharamshala
  Business Administration · 2021 – 2024
• Senior Secondary
  BD.D.A.V Public School, Dharamshala
  2021
• Secondary
  BD.D.A.V Public School, Dharamshala
  2019

Skills

• Social Media Marketing <3 months
• Data Analysis <3 months
• Customer Support <3 months
• Sales <3 months
• Google Workspace <3 months
• Email Management <3 months
• Lead Generation <3 months
• Google Sheets <3 months
• Operations Management <3 months
• Reporting <3 months
• Client Communication <3 months
• Customer Relationship Management <3 months
• Microsoft Office <3 months
• Documentation <3 months
• Excel <3 months
• Logistics Coordination <3 months
• Dispatch Coordination <3 months
• Chat Support <3 months
• Billing <3 months
• Set Design <3 months

Languages

• Hindi Fluent Speak · Read
• English Fluent Speak · Read

Courses & certifications

• Diversity, Inclusion & Belonging · Harvard Business Publishing
• Ethics at Work · Harvard Business Publishing
• Decision Making · Harvard Business Publishing
• Performance Measurement · Harvard Business Publishing
• Presentation Skills · Harvard Business Publishing
• Innovation & Creativity · Harvard Business Publishing
• Digital Intelligence · Harvard Business Publishing
• Team Management · Harvard Business Publishing
• Strategy Planning & Execution · Harvard Business Publishing
• Business Plan Development · Harvard Business Publishing

⚽ Extracurricular activities

• Sports Captain

  BD.D.A.V Public School, 2021

• House Captain

  BD.D.A.V Public School, 2021