GhostDraft Manager

About the Role and Company

Join EY, a global leader committed to shaping a better working world by fostering diverse teams and utilizing advanced technologies. EY empowers its employees to build their careers in a globally connected environment, working across a broad spectrum of services including assurance, consulting, tax, strategy, and transactions in over 150 countries.

Key Responsibilities

• Expertly handle the GhostDraft platform by configuring and managing templates, forms, and various document types aligned with regulatory and business standards.
• Design, develop, maintain, and update complex documents using GhostDraft to support evolving business needs.
• Collaborate with business analysts and stakeholders to gather content requirements and ensure document generation processes integrate smoothly with other systems using structured data sources and database connections.
• Identify and troubleshoot issues related to document generation, formatting, and automation bottlenecks, offering continuous support and process enhancements.
• Effectively communicate technical solutions to non-technical clients and internal team members.

Qualifications and Skills

• Proficiency in using the GhostDraft Studio tool with practical experience in document automation and optimization.
• Solid knowledge of Java scripting to customize and enhance document processes.
• Understanding of document automation workflows and ability to optimize and troubleshoot such processes.
• Industry knowledge in insurance or financial services is highly preferred.
• Ability to collaborate with technical teams for system integration and content capture.
• Excellent written and verbal communication skills tailored for client and internal interactions.
• Certification in GhostDraft Studio is advantageous.

Additional Information

The role demands a high level of problem-solving aptitude and an ability to support complex document management systems. Experience with various document automation tools beyond GhostDraft will be considered a plus.