Virtual Relationship Manager (Persons With Disabilities)

Position Summary

The Virtual Relationship Manager focused on Persons with Disabilities will serve as the primary contact for clients, ensuring their needs are met through personalized assistance. This role requires collaboration across teams to boost service quality and customer contentment.

Key Responsibilities

• Build and nurture strong client relationships.
• Offer customized support tailored for clients with disabilities.
• Coordinate with internal departments to fulfill client requirements.
• Gather and analyze client feedback to implement improvements.
• Perform regular follow-up and check-ins to maintain engagement.

Team Environment

Join a committed team dedicated to inclusivity and client success.

Candidate Profile

• Minimum of one year experience in client relationship management.
• Knowledge of disability services and support systems.
• Strong interpersonal and communication skills.
• Effective problem-solving capabilities.
• Demonstrated empathy and active listening skills.
• Educational background preferably in social work, psychology, or related discipline.

Employment Details and Benefits

This role is a permanent, full-time opportunity with a competitive annual remuneration between ₹3,000,000 and ₹4,200,000. The organization fosters an inclusive culture encouraging professional development. Flexible remote working arrangements are available. Career progression opportunities along with access to training and development programs form part of the benefits. The workplace environment is supportive and inclusive.

Eligibility Criteria

Applicants must have at least one year of relevant experience.