Staff Product Manager, App Platform & Experience

About the Role

Affirm is revolutionizing credit by providing a transparent, consumer-friendly alternative to traditional finance options, enabling customers to "buy now, pay later" without hidden charges or compounding interest. The Staff Product Manager on the Consumer team plays a pivotal role in shaping how millions engage with Affirm through mobile applications, web interfaces, and other forthcoming consumer platforms.

In this critical leadership position, you will be responsible for the foundational systems, frameworks, and overall user experience architecture ensuring a seamless, consistent, and scalable interaction with Affirm's platform. Collaborating intimately with Mobile and Web teams, you will enhance the shared platforms and React Native architecture that underlie Affirm’s consumer-facing applications.

Key Responsibilities

• Set and guide the long-term vision for Affirm's core consumer experiences spanning app, web, and new consumer channels.
• Take ownership of fundamental experience components such as navigation, information architecture, design systems, UX frameworks, and platform capabilities.
• Lead major initiatives involving large-scale redesigns and improvements of the consumer journey.
• Partner closely with engineering teams to refine architecture, capabilities, and developer experience of consumer platforms including React Native stacks.
• Define and standardize shared UI components, navigation patterns, and platform investments to empower product teams in delivering consistent high-quality experiences across various surfaces.
• Establish guiding principles, standards, and frameworks that facilitate intuitive and uniform product designs.
• Develop scalable strategies for common consumer experience elements like onboarding, discovery, personalization, engagement, servicing, and account management.
• Champion user-centric product development by keeping consumer needs central to decisions.
• Align diverse teams and influence cross-organizational roadmaps without direct managerial authority.
• Implement mechanisms such as experience reviews and governance processes that uphold high-quality standards across the Consumer organization.
• Leverage research, experimentation, analytics, and product insight to identify opportunities to enhance the consumer experience.

Qualifications and Experience

• Minimum eight years of product management experience focused on consumer technology products at scale.
• Proven track record leading complex, cross-functional projects involving multiple teams and product domains.
• Exceptional product instincts and refined sense of product quality.
• Experience in defining or influencing critical mobile and web experiences including navigation, design systems, platform services, or information architecture.
• Strong collaboration history with design and engineering teams to build polished consumer products.
• Comfortable working with engineering teams developing React Native and large-scale consumer applications; though deep technical skills aren't mandatory, shaping platform strategies and mobile architectures is expected.
• Excellent analytical, problem-solving, and decision-making abilities balancing customer demands, business priorities, and technical limitations.
• Outstanding communication and stakeholder management skills with the ability to drive alignment and results in complex environments without formal authority.

Preferred Attributes

• Experience leading major redesigns or foundational transformations of consumer experiences.
• History of building shared product platforms, frameworks, or systems that accelerate team output and improve experience consistency.
• Deep understanding of designing consumer mobile and web experiences focused on engagement, trust, and simplicity.
• Experience in establishing product principles and influencing organizational strategies at scale.

Compensation and Benefits

Base salary range in Canada is CAD 181,000 to 241,000 per annum, part of a comprehensive total compensation package including equity rewards, monthly stipends for health, wellness, and technology expenses, and extensive benefits covering 100% of medical, dental, and vision premiums for employees and their dependents.

Affirm operates as a remote-first company with flexibility for employees to work from most locations within their country of employment. Occasional onsite presence may be required depending on role responsibilities.

Benefits Highlights

• Comprehensive health coverage fully paid for all employee levels and dependents.
• Generous flexible spending wallets for technology, food, lifestyle, and family forming expenses.
• Competitive vacation and holiday allowance to promote rest and rejuvenation.
• Employee stock purchase plan offering discounted share buying.

Diversity and Inclusion

Affirm is committed to providing an inclusive and accessible hiring experience and offers accommodations for candidates with disabilities. Furthermore, Affirm considers qualified applicants with arrest and conviction records consistent with applicable local ordinances. By applying, candidates consent to Affirm’s privacy policies regarding personal data handling.