Workforce Planner

About the Role

Kia ora! We are seeking Workforce Planners to join our Air New Zealand team via permanent and 12-month fixed-term contracts. These roles are available within both our Air and Ground operations. The positions include one permanent role and two fixed-term roles—one supporting Pilots and Cabin Crew, and the other focusing on Ground operations including Airports, Engineering, and Maintenance.

This role plays a pivotal part in ensuring that the airline has the appropriate personnel with the right skills, positioned correctly to meet operational demands efficiently and compliantly.

Key Responsibilities

• Create and maintain detailed workforce and leave plans covering medium to long-term horizons (from six months up to five years).
• Analyze workforce demands, labor availability, leave requirements, operational risks, and performance metrics.
• Balance the needs of operations, labor costs, contract terms, and legal requirements to develop actionable workforce strategies.
• Track workforce plans continuously, providing reports, insights, and recommendations to facilitate well-informed decision-making.
• Identify workforce limitations, risks, and opportunities, offering feasible solutions to enhance operational readiness.
• Leverage data analysis, modeling, and structured problem-solving techniques to clarify priorities and influence outcomes amidst competing demands.
• Foster strong relationships with operational leaders and stakeholders to understand priorities, challenge constructively, and convert requirements into feasible plans.
• Drive improvements in workforce planning processes, tools, systems, and workflows.
• Ensure workforce planning data and systems are kept accurate to support reporting, compliance, and decisions.
• Champion the highest standards of safety, security, and compliance.

Desired Qualifications and Experience

• Experience in workforce planning, resource or operational planning, rostering, demand or capacity planning, or other analytical planning roles.
• Strong analytical mindset with numerical proficiency, logical reasoning, and problem-solving skills.
• Capability to interpret data, detect trends, evaluate alternatives, and offer practical, data-driven recommendations.
• Excellent organizational skills and attention to detail, capable of managing multiple competing priorities.
• Confident stakeholder engagement skills, with the ability to influence decisions constructively via clear communication and evidence.
• Self-driven with the ability to manage ambiguity and establish order where processes are not well defined.
• Intermediate to advanced proficiency in Microsoft Excel and familiarity with data-driven planning tools.
• Experience with workforce planning software, reporting, modeling, or visualization tools is a plus.
• A mindset geared toward continuous improvement and an enthusiasm for smarter ways of working.
• A relevant tertiary qualification is preferred but not mandatory if equivalent experience can be demonstrated.
• Previous experience in airline or aviation workforce planning is advantageous but not essential; strong planning and critical thinking skills with a willingness to learn are key.

Why Join Us?

• Opportunity to make a substantial impact within a large, complex airline environment.
• Develop skills in analytics, stakeholder engagement, and strategic workforce planning.
• Engage with a wide array of workforce challenges and operational complexities.
• Contribute to shaping workforce plans that support employees, customers, and the airline's future success.

Additional Information

We are committed to diversity, equity, and inclusion, fostering an environment where all individuals can be authentic and thrive. We encourage applications from diverse backgrounds including those with disabilities, mental health or neurodiversity conditions.

If you require accessibility assistance or accommodations during the recruitment process, please contact our recruitment team for support.

Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.
"Seek to bring distant horizons closer. Once near, seize them and make them your reality."

Application Deadline

Applications close on 14/09/2026.