Wholesale Business Analyst

About Nair Systems and Role Overview

Nair Systems LLC is seeking a Wholesale Business Analyst to join their Qatar-based operations focused on enhancing transaction banking services within a finance sector context.

Education & Experience Requirements

• Possession of a Bachelor's degree from a recognized institution in fields such as Banking, Finance, Accounting, Economics, Business Administration, Information Technology, or related disciplines.
• Minimum of seven years' pertinent professional experience, ideally with reputed international or regional banks.
• Demonstrated exposure to Business Analysis, Trade Finance, Cash Management, Transaction Banking Operations, or projects centered on Digital Transformation.
• Strong background in gathering requirements, process mapping, documenting business requirements (BRDs), and executing solution rollouts.
• Familiarity with corporate or wholesale banking sectors, with a preference for experience within Qatar or the Gulf Cooperation Council (GCC) region.
• Proven track record supporting digital banking initiatives, process automation, system installations, or transaction banking transformation endeavors.

Key Competencies and Skills

• Outstanding communication abilities, both oral and written in English, including report compilation skills.
• Excellent interpersonal and presentation capabilities.
• Understanding relevant laws, regulations, and industry practices.
• Strong decision-making and initiative-taking propensities.
• High standards of personal integrity and self-motivation.
• Effective planning, organizational, and analytical skills.
• Results-driven mindset with strong analytical proficiency and ability to communicate across management levels.
• Robust business analysis skills involving requirement gathering (BRS/BRD), user story development, process mapping, gap analysis, and solution documentation.
• Comprehensive knowledge of Cash Management, Trade Finance, Supply Chain Finance, Virtual Accounts, and operating models of transaction banking.
• Experience with digital transformation, process automation, data analytics, User Acceptance Testing (UAT), and deployment of transaction banking platforms and solutions.

Principal Duties and Responsibilities

Shareholder & Financial

• Assist in driving revenue growth by analyzing transaction banking performance, client behavior, fee income patterns, and product usage.
• Detect revenue leakages, operational inefficiencies, and propose process optimizations and digital solutions to improve fee realization.
• Provide business insights, generate management reports, and develop performance dashboards aiding strategic decisions and transaction banking expansion goals.
• Implement Key Performance Indicators (KPIs) and best practices appropriate for the Business Analyst role.
• Promote cost-efficiency and productivity to minimize expenses, reduce waste, and maximize benefits for the bank.
• Operate within delegated authority limits and exhibit a clear grasp of factors influencing transaction banking revenue and performance outcomes.

Customer (Internal & External)

• Support business units and clients by analyzing transaction banking requirements and aiding design and implementation of cash management and trade finance solutions.
• Facilitate smooth communication among clients, business teams, operations, product groups, and technology departments to ensure effective solution delivery and process enhancements.
• Enhance customer experience by identifying process bottlenecks, backing digital transformation initiatives, and assuring seamless onboarding and adoption of transaction banking platforms.
• Assist customers in product-related inquiries and collaborate on resolving their requests.
• Maintain activities in line with Service Level Agreements (SLAs) with internal units to improve turnaround times.
• Build and sustain strong collaborative relationships across departments to meet organizational goals.
• Deliver timely and accurate data to auditors, compliance, financial control, and risk management teams as needed.

Internal Processes, Products, and Regulatory Compliance

• Analyze, document, and refine end-to-end Cash Management, Trade Finance, and Supply Chain Finance workflows to boost efficiency, client satisfaction, and fee capture.
• Ensure that business requirements, process structures, and solution details adhere to applicable regulations, internal policies, control mechanisms, and risk standards.
• Support digital trade and cash management project implementations via process mapping, requirements handling, system testing, issue management, and stakeholder coordination.
• Identify opportunities for automation, process reengineering, and workflow simplification to elevate transaction banking effectiveness and reduce manual tasks.
• Continuously enhance business analysis methods, documentation standards, and solution delivery procedures aligning with business goals.
• Lead improvement initiatives across teams demonstrating successful best practices, encouraging innovative thinking, and promoting adoption of superior industry standards.