Waiter/Waitress

About Red Sea Global Hospitality

Join Red Sea Global Hospitality and be part of a team driving responsible development and regenerative tourism. We are committed to respect, responsibility, passion, and collaboration, aiming to deliver outstanding guest experiences and cultivate a thriving workplace. Our mission is to shape the future of luxury hospitality by recruiting top industry talent.

Role Overview

As a Waiter/Waitress, you will act as an ambassador for the hotel, providing prompt and courteous service to guests and supporting business operations and colleagues. Your role is vital in influencing guest satisfaction through professionalism, friendliness, efficiency, and timely service.

Key Responsibilities

• Work collaboratively with staff across departments to ensure prompt service and smooth operations.
• Follow all hotel policies, SOPs related to guest service, operational management, and personal grooming.
• Always inform the supervisor before leaving your assigned station or floor for any reason.
• Be well-informed about the hotel's services and facilities to effectively respond to guest inquiries.
• Maintain a safe work environment by observing all safety protocols.
• Comply with any reasonable work-related requests from supervisors or managers to guarantee comprehensive guest satisfaction.
• Keep your station clean and organized, and have a thorough understanding of menu items.
• Accurately use Point of Sale equipment and adhere strictly to operational procedures.
• Uphold guest privacy by adhering to security protocols when accessing guest rooms.
• Participate actively in training sessions to improve skills and enhance guest service.
• Check hallways for trays after delivering orders (Room Service) and clean/dismantle trays carefully, including condiments.
• Perform additional duties as necessary to ensure smooth operations.

Benefits and Perks

• Opportunities for personal and career growth supported by targeted development programs.
• Competitive salary package.
• Access to exclusive perks and complimentary stays within Red Sea Global Hospitality.
• Health insurance coverage during employment.
• A diverse, inclusive, and supportive work environment.
• Employee recognition initiatives.
• Daily meals during shifts and uniform dry-cleaning services.
• Participation in year-round social, wellness, charity, and sports events.

Diversity and Accessibility

We encourage applicants from all backgrounds and are dedicated to diversity and inclusion. We ensure reasonable accommodations throughout recruitment and employment to support all employees. Please contact us for specific adjustment needs.