Waiter / Waitress

About Shangri-La Group

Shangri-La Traders Hotel in Qaryat Al Beri, Abu Dhabi provides 301 elegantly designed guest rooms and suites, including an exclusive 80-room Traders Club. The property blends modern comfort with inviting style and is conveniently situated within the Qaryat Al Beri complex alongside Shangri-La's other key amenities like CHI, The Spa, and the Souk.

Traders Hotel is dedicated to delivering efficient, stylish, and thoughtful hospitality. The team prioritizes professionalism and purposeful service to provide guests with a refined and reliable experience.

Role Overview

As a Waiter/Waitress, your primary responsibility is to offer outstanding service by warmly greeting guests, taking accurate orders, serving meals and drinks swiftly, and ensuring guest satisfaction at all times. Maintaining cleanliness and order in the dining area throughout your shift is essential to enhance the dining experience for customers.

Key Duties

• Greet guests warmly, present menus, and take orders accurately.
• Promptly deliver food and beverage orders, ensuring correctness and quality service.
• Utilize POS systems effectively for order entry and payment handling.
• Maintain cleanliness and organization of tables, utensils, and overall dining environment during the shift.

Candidate Profile

• Excellent communication skills to clearly relay information, listen attentively, and respond to guest needs, including addressing preferences and resolving complaints tactfully.
• Ability to manage multiple tables and tasks simultaneously with efficiency.
• Basic knowledge of food to confidently answer menu inquiries and provide recommendations.
• Collaborative attitude to support team operations smoothly.
• Experience of 1 to 2 years working in hotels, fine dining restaurants, or bars.
• Educational background includes a high school diploma or a diploma in hospitality management.
• Professional proficiency in English; additional languages are advantageous.

Why Work With Us

• A work environment that nurtures your passion and encourages personal and professional growth.
• Defined learning and development paths with opportunities to enhance both technical skills and leadership capabilities.
• Competitive benefits, employee recognition, travel perks, and rewards acknowledging your dedication.
• A culture of inclusion, respect, and diversity fostering a safe and thriving workplace for all.

Additional Information

We welcome applications from all qualified individuals and are committed to equal opportunity employment. Candidate information is confidential and used solely for recruitment purposes. Please note only shortlisted candidates will be contacted.