Villa Host

About Anantara Hotels & Resorts

Based in Ras Al Khaimah at Anantara Mina Al Arab Resort, Anantara is a prestigious global luxury hotel and resort brand steeped in authentic Thai hospitality. Established in 2001, the brand has grown internationally, offering guests unforgettable experiences in diverse and exquisite locations, from tranquil beaches and islands to vibrant cities and historic sites. The resort itself enjoys a picturesque setting featuring overwater villas on the Arabian Gulf and an ecological sanctuary.

Role Summary

As a Villa Host, the primary goal is to enhance guest satisfaction by delivering a highly personalized, efficient, and attentive service. Responsibilities include managing assigned villas with leadership, ensuring impeccable cleanliness and maintenance, and anticipating guest needs to exceed expectations. This role is essential in upholding the highest standards of service excellence for guests.

Responsibilities

• Provide exceptional and customized service to guests facilitating maximum satisfaction.
• Take full accountability and oversight of assigned villas, including supervision and ensuring their upkeep and cleanliness.
• Lead and support villa teams to deliver seamless guest experiences.

Qualifications and Requirements

• Strong communication skills, with fluency in English; proficiency in additional languages is advantageous.
• At least one year of experience in a Butler or Villa Host position, especially within high-quality hotel environments.
• Possess a friendly, outgoing personality paired with a proactive and resourceful work approach.
• Capable of working independently with confident decision-making skills.

Location and Environment

Situated in the northernmost UAE emirate, Ras Al Khaimah offers a serene and captivating environment with beach, desert, and mountain attractions. The resort is easily accessible, located just 45 minutes from Dubai, providing unique opportunities for adventure and leisure.