Training Specialist

About the Role

Our client seeks a seasoned Training Specialist to lead and coordinate the organization's training operations, ensuring staff possess the necessary skills, knowledge, and confidence to work safely, effectively, and in line with company expectations.

This role emphasizes crafting and implementing practical, role-aligned learning initiatives, overseeing learning management systems and training compliance, and collaborating with leaders and experts to enhance workforce capabilities. The successful applicant will contribute significantly to cultivating a culture of ongoing education, boosting employee skills, and supporting operational excellence.

Key Responsibilities

• Oversee the Learning Management System (LMS) including content management, user administration, and system upgrades.
• Track mandatory trainings, participation, and completion statistics.
• Generate training reports for management, highlighting progress, compliance issues, and areas needing focus.
• Assess training programs for engagement, effectiveness, and return on investment.
• Keep precise training records complying with organizational standards.
• Champion a continuous learning culture and professional growth.
• Communicate available training, development pathways, and programs to employees and leadership.
• Collect feedback to refine training delivery and learner experience.
• Build strong partnerships with HR, safety teams, operational leaders, subject experts, and external trainers.
• Work alongside Registered Training Organisations (RTOs), Group Training Organisations (GTOs), and education entities.
• Support apprenticeship, traineeship, and graduate programs development and implementation.
• Identify training requirements aligned to business goals and operational needs.
• Create, manage, and deliver engaging learning programs including onboarding, refresher, and upskilling sessions.
• Develop or procure training materials addressing safety, conflict management, diversity, and role-specific skills.
• Coordinate training logistics—scheduling, materials, venues, resources, and third-party trainers.
• Manage and monitor training budgets ensuring efficient use of resources.
• Implement and maintain a comprehensive skills and competency matrix organization-wide.
• Track technical and behavioral competencies per role; assess employee capabilities and pinpoint skill gaps.
• Plan and support development activities to address workforce capability gaps.
• Monitor qualifications, competencies, and relevant training needs continuously.
• Assist trainers, specialists, apprentices, and trainees in achieving consistent learning outcomes.
• Utilize training data and feedback to enhance learning programs and procedures.
• Review training effectiveness regularly and suggest improvements.
• Provide strategic oversight and coordination for organizational training.
• Promote responsibility for learning, development, and competency adherence among staff.

Qualifications and Experience

• Credentials in Training and Assessment, Human Resources, or related disciplines.
• Minimum of five years in roles involving training coordination, Learning & Development, or HR-related functions.
• Proven skills in designing, coordinating, and delivering impactful training programs.
• Strong communication, facilitation, and stakeholder management competencies.
• Excellent organizational, planning, and project management skills.
• Experience collaborating with subject matter experts and managing learning activities.

Preferred Qualifications

• Certificate IV in Training and Assessment (TAE40122).
• Trade certification, notably within operational or technical sectors.
• Experience managing Learning Management Systems.
• Background working with RTOs, GTOs, apprenticeships, traineeships, or graduate programs.
• Expertise creating and managing skill matrices and competency frameworks.
• Experience tracking training compliance, analyzing related data, and generating reports.

Core Competencies

• Excellent relationship building and communication abilities.
• Collaborative and pragmatic approach to learning and development.
• Strong attention to detail and record-keeping discipline.
• Capability to balance competing tasks and adhere to deadlines.
• Dedication to continuous improvement and workforce skill enhancement.
• Commitment to safety, integrity, respect, environmental responsibility, and community values.

What This Role Offers

• A chance to influence and enhance training and professional development company-wide.
• Close collaboration with operational leaders and subject matter experts.
• Opportunities to strengthen workforce skills and support employee advancement.
• A diverse role blending program delivery, system oversight, compliance, and continuous enhancement.