Trainee Advisor

Overview

The Trainee Advisor role based in Dammam, Saudi Arabia involves supporting senior advisors, counselors, faculty, and the Academic Principal in managing academic programs and trainee engagement for a contract of one year, with a potential for extension.

Qualifications and Experience

• A bachelor's degree in a related discipline is preferred.
• Proficiency in Microsoft Office applications is required; certification like ICDL is advantageous.
• At least two years of experience in counseling or advisory positions, ideally within education or training environments.
• Knowledge of admission procedures and trainee management policies is essential.
• Familiarity with Oracle or SAP systems is a bonus.
• Experience working with Arab learners is considered valuable.

Primary Responsibilities

• Act as the main point of contact for a high volume of trainee inquiries, approximately 200 to 250 per intake.
• Manage processing of sick leaves and absence documentation for trainees.
• Conduct uniform compliance inspections.
• Lead daily meetings addressing trainee absences and performance concerns.
• Investigate cases of tardiness and manage issuance of class entry passes.
• Manage requests related to housing, transportation, and employment from trainees.
• Conduct investigations related to sickness and coordinate referrals to the clinic.
• Monitor hallways to ensure trainees attend classes punctually.
• Maintain communication with parents and sponsoring companies regarding trainee issues.
• Support classroom management efforts, including addressing behavioral challenges.