Mitre 10 (New Zealand) Limited

Trade Customer Service - Mitre 10 Mega Wanaka

Mitre 10 (New Zealand) Limited

Queenstown, Otago, New Zealand · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
3 days ago
Work mode
In office
Eligibility
Candidates must be New Zealand citizens, residents, or hold a valid open work visa for New Zealand.
Resume
Required to apply

Where you'll work

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Job description

About the Role

Mitre 10 MEGA Wanaka is seeking a dedicated full-time Trade Drive-Thru Customer Service team member. This role is vital in delivering seamless service and support to both Trade and DIY customers at our state-of-the-art trade area serving Wanaka and nearby building communities. Our company is expanding rapidly, offering numerous opportunities for personal growth and career advancement within the trade department.

Key Responsibilities

  • Efficiently managing customer interactions at the Trade Drive-Thru, ensuring smooth and timely service
  • Assisting customers with inquiries and product requirements
  • Maintaining stock levels, merchandising, and tidiness in the trade area

Candidate Profile

  • Strong customer service orientation with excellent communication and relationship-building skills
  • Adept at multitasking with the capability to quickly learn new products
  • Ability to resolve problems effectively while upholding high customer service standards under pressure
  • Good numerical skills along with meticulous attention to detail and accuracy
  • Physically fit to handle product lifting without restrictions
  • Familiarity with building supply products is advantageous but not essential if willing to learn
  • Holding a forklift license is desirable but not mandatory

Benefits and Work Environment

  • Supportive, positive, and professional workplace culture
  • A welcoming team that fosters a friendly, familial atmosphere
  • Opportunities for in-house and external training to support career development
  • Generous discounts on all Mitre 10 products
  • Additional perks including discounts on health insurance, gym memberships, e-bikes, electronics, accommodation, dental care, and more

Employment Details

This full-time position requires availability for five days a week, including at least one weekend day, with specific shift hours to be arranged upon hiring.

Eligibility

Applicants must be New Zealand citizens, residents, or holders of a valid open work visa for New Zealand.

Industry

Retail

How they work

Communication Problem Solving Attention to Detail Time Management Customer Focus Physical Stamina

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