Textile Department Manager - Co. Cork

About the Company

Dunnes Stores stands as Ireland's largest retail chain, delivering a diverse range of fashion, homewares, and food items to a loyal customer base. Operating 134 stores across Ireland, Northern Ireland, and Spain, alongside a growing online presence, the company focuses on providing high-quality products at competitive prices while continuously refining its product assortment.

Role Overview

We are seeking experienced Textile Department Managers for our stores in the Cork region. This role encompasses full responsibility for the textile department, ensuring exemplary customer service, maintaining operational excellence to boost sales and profitability, and controlling costs and inventory effectively.

Primary Responsibilities

• Achieve the department’s budgeted key performance indicators and other targets.
• Uphold Dunnes Stores' operational standards and customer service principles.
• Lead the department team aligned with brand values to realize business strategies.
• Ensure compliance with all safety regulations and company policies.
• Maximize sales by analyzing sales data, stock levels, trading patterns, and anticipating customer demands.
• Collaborate with senior management to maintain accurate stock records and optimal product mix to enhance sales.
• Model and promote excellent customer service consistent with the "Dunnes Stores Experience" program.
• Continuously seek innovative ideas from internal and external sources to improve department performance.
• Apply and monitor brand standards and guidelines in merchandising, layout, and visual displays.
• Lead and train the team using the brand’s structured training programs.
• Coach staff to be knowledgeable and enthusiastic about sales, stock control, merchandising, pricing, hygiene, customer service, and inventory management.
• Implement and comply with all business process changes timely and accurately.
• Promote best practices for integrating In-Store and Online sales initiatives.
• Report department performance, key service developments, and operational challenges to senior management.

Candidate Requirements

• Strong communication, leadership, and coaching abilities.
• Customer-centric approach with excellent organizational and time management skills.
• Commercial awareness combined with relevant product knowledge.
• Proficient problem-solving and decision-making capabilities.
• Experience or skills in visual merchandising.
• Effective people management competence.
• Basic IT proficiency.
• Previous experience as a department or team leader in a fast-moving retail or customer service environment is preferred but not mandatory.

Additional Information

Dunnes Stores promotes equal employment opportunity for all candidates. If you have the drive to lead a dynamic retail department and succeed in this challenging yet rewarding position, we encourage you to apply.