- Experience
- Any
- Salary
- INR 12,000 – INR 15,000 / month
- Openings
- 1
- Posted
- 17 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview and Responsibilities
This role involves managing multiple facets of field executive deployment and support to ensure operational effectiveness and client satisfaction. Key duties include coordinating the placement of field personnel, overseeing comprehensive onboarding procedures, activating leads, and processing identification card creation accurately and promptly.
The telesales executive is also responsible for conducting detailed training sessions focused on client protocols and platform usage, producing daily progress reports for managerial review, and addressing any issues encountered by field executives to provide timely resolutions.
Attendance is closely monitored, and accurate records are maintained daily. The position also requires vigilant management of payout escalations, ensuring efficient communication and prompt problem-solving to safeguard payments. Regular follow-ups with delivery personnel are conducted to verify performance and gather insights, alongside gathering and implementing feedback from both clients and field staff to continuously enhance the onboarding and training experience.