Telesales Executive

Overview

MSB Industries, a manufacturing firm located in Faridabad, Haryana, is seeking a Telesales Executive to manage customer interactions and drive sales using inbound leads primarily from IndiaMART.

Primary Responsibilities

• Contact potential customers generated via IndiaMART and other incoming leads.
• Comprehend customers' needs thoroughly to provide accurate product information.
• Share product details, images, and quotations with customers through WhatsApp and email.
• Follow up on quotations consistently to progress sales.
• Maintain regular contact with new and existing customers to generate orders.
• Identify and categorize leads as hot, warm, or cold and update lead status accordingly.
• Conduct daily calls and keep detailed records of lead status and customer inquiries.
• Persistently follow up to meet sales targets.

Products Offered

Includes FRP Portable Toilets, FRP Bio-Digester/Septic Tanks, FRP Water Tanks, PUF Portable Cabins, Security Cabins, and Office Cabins.

Candidate Profile and Skills

• Fluent communication in Hindi with strong persuasion abilities.
• Experience in telesales or inside sales is advantageous.
• Prior management of B2B or IndiaMART leads will be preferred.
• Familiarity with basic computer applications and MS Excel.
• Proficient with WhatsApp and email communication tools.
• Demonstrated ability in customer follow-up and negotiation.

Additional Information

This is a full-time role based in Faridabad. The compensation package includes a fixed monthly salary supplemented with performance-based incentives.

Applicants experienced in B2B sales, handling IndiaMART leads, or industrial product sectors are given preference.