Shaadi.com

Telesales Executive

Shaadi.com

Mumbai, Maharashtra, India · Full Time

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Experience
Any
Salary
INR 18,000 – INR 20,000 / month
Openings
1
Posted
1 week ago
Work mode
In office
Resume
Required to apply

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Job description

About the Role

Join Shaadi.com as a Telesales Executive based in Thane, Mumbai. This role involves directly contacting potential and existing customers by phone to promote and sell membership packages. You will be responsible for managing the entire sales process, from explaining membership features to closing deals and handling documentation.

Key Responsibilities

  • Initiate and receive calls to engage both prospective and current customers about membership options.
  • Present membership benefits, features, pricing details, and special offers in a clear and professional manner.
  • Assess customer requirements to suggest the best membership plan suited to their needs.
  • Address customer objections effectively to convert inquiries into confirmed sales.
  • Meet or exceed daily, weekly, and monthly sales performance goals.
  • Follow up on leads and sustain regular interactions to enhance conversion rates.
  • Keep customer data accurate and up-to-date within the CRM system.
  • Complete the enrollment process, ensuring all necessary documents are properly handled.
  • Foster and maintain strong customer relationships to encourage renewals and generate referrals.

Working Conditions

  • Work schedule includes six days per week with one rotational weekly off.
  • Location: Thane, Mumbai.

Compensation

The monthly salary for this position ranges from ₹18,000 to ₹20,000.

How they work

Relationship Building required
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