Telesales Executive

About the Role

We are looking for a proactive and goal-oriented Telesales Executive to enhance our sales team. The chosen candidate will be responsible for managing leads, initiating cold calls, and successfully finalizing sales via phone communication. Strong verbal communication, a positive outlook, and a proven history of surpassing sales objectives are essential.

Key Responsibilities

• Conduct outbound calls to potential and current customers based on provided lead lists.
• Address incoming customer queries and handle basic issue resolution.
• Clearly and effectively present products or services during phone conversations.
• Keep detailed records of calls and update CRM systems or data sheets after each interaction.
• Achieve daily and weekly call volumes and conversion targets.
• Follow procedures for escalating complex customer issues.
• Participate in daily meetings and adhere to prescribed calling scripts and guidelines.

Required Skills and Qualifications

• Demonstrated experience in telesales or a related sales position.
• Exceptional communication and interpersonal skills.
• Capability to work autonomously as well as collaboratively within a team.
• Strong skills in negotiation and closing sales.
• Effective multitasking and task prioritization abilities.
• Familiarity with Microsoft Office suite and CRM software platforms.

Eligibility

Open to interested candidates who possess relevant telesales experience and skills.

Additional Information

Interested candidates may contact Arshdeep (HR) at 9028695743 for further details.