Telemarketing Executive

About the Role

The Telemarketing Executive at Relyon Facility Services Private Limited, based in Chennai - Thoraipakkam, will play a key role in identifying potential corporate clients and generating business leads via telephone calls, online research, and references. This position centers on securing appointments with decision-makers and assisting the conversion of leads into viable business opportunities, specifically focused on manpower supply and facility management services.

Key Responsibilities

• Make outbound calls to prospective corporate clients, focusing on companies requiring manpower and facility management solutions.
• Research and build a comprehensive database of potential clients using online platforms, business directories, LinkedIn, and references.
• Identify and connect with key decision-makers such as HR, Admin, Procurement, Facility, and Operations managers.
• Generate qualified leads, schedule meetings, and ensure continuous follow-up until appointments are secured.
• Understand client requirements, communicate these to Sales and Operations teams, and assist in business conversion efforts.
• Keep track of quotations, proposals, and maintain engagement with prospects to maximize sales conversion.
• Conduct market research to discover new potential customers across various industries including offices, hospitals, hotels, warehouses, factories, etc.
• Collaborate effectively with internal Sales, Marketing, and Operations teams to coordinate meetings, site visits, and client requirements follow-up.
• Maintain daily MIS and reporting records on calls, leads, appointments, meetings, client requirements, proposals, follow-ups, and business generation metrics.

Required Skills and Attributes

• Excellent verbal and telephone communication skills.
• Strong telephone etiquette combined with persuasive negotiation abilities.
• Proficient in lead generation and customer relationship management.
• Ability to follow up persistently and work in a target-driven environment.
• Basic proficiency with MS Excel and email communications.
• Skilled in online market research and identifying business opportunities.
• Good interpersonal skills and capability to work well in a team.

Preferred Experience

• Experience in telemarketing, B2B sales, business development, manpower outsourcing, facility management, recruitment, staffing industry, or corporate sales is advantageous.

Ideal Candidate Profile

The perfect candidate is confident, energetic, a strong communicator, focused on targets, persistent in follow-ups, and has a business-oriented mindset. They should be capable of managing the sales cycle from initial call to lead conversion through effective coordination internally.