Telecalling Executive

Job Overview

We are seeking a diligent Telecalling Executive to manage both outbound and inbound calls, helping expand our client base and assist existing customers effectively. The role demands proactive communication, precise data handling, and achievement of targeted goals in a fast-paced environment.

Key Responsibilities

• Initiate outgoing calls to prospective clients utilizing provided databases to present our services clearly and persuasively.
• Handle incoming customer inquiries efficiently, providing accurate information and assistance.
• Generate and qualify leads by posing relevant questions, ensuring only interested prospects are directed to the collections team.
• Manage follow-ups by contacting interested customers to develop sustained relationships and facilitate collection or sales targets.
• Maintain accurate and timely records of call outcomes, customer feedback, and contact information using CRM software or Excel sheets.
• Consistently achieve or surpass daily and monthly targets related to call volume, lead qualifications, and payment conversions.

Eligibility

This position is open to all suitable candidates.

Compensation

The monthly salary for this role ranges between 13,000 to 25,000 Indian Rupees.