Telecaller - Real Estate

About the Role

We are a prominent real estate company committed to delivering outstanding client services. Our team thrives on helping customers find their ideal homes by leveraging thorough market insights and innovative methods. We seek a dynamic, self-assured Telecaller to engage with potential customers, understand their property needs, spark interest in our offerings, and transform inquiries into qualified leads and scheduled site visits.

Key Responsibilities

• Conduct outbound calls to introduce prospective clients to real estate projects.
• Manage inbound queries, comprehending customers' property preferences.
• Qualify and generate leads effectively via telephonic communications.
• Provide comprehensive information about projects, including location, prices, facilities, and available options.
• Maintain regular follow-ups with interested clients through calls and messaging platforms like WhatsApp.
• Arrange site visits for prospective buyers who meet qualifications.
• Collaborate with the sales team to convert site visits into successful transactions.
• Keep precise records of customer interactions and call data using CRM or Excel.
• Meet daily and monthly targets tied to calls, lead generation, and site visits.
• Develop and nurture positive relationships with potential customers.
• Ensure consistent follow-up with both new and previous leads.
• Stay informed about ongoing real estate projects and trends in the market.

Candidate Requirements

• Strong verbal communication abilities and interpersonal skills.
• Confident, persuasive communication approach.
• Basic proficiency in Hindi, Marathi, and English languages.
• Effective convincing and follow-up skills.
• A positive mindset and eagerness to learn.
• Professional handling of customer inquiries.
• Basic computer skills, knowledge of MS Office and CRM preferred.
• Ability to achieve and work towards daily and monthly performance objectives.
• Preference given to candidates willing to work from the office.

Eligibility Criteria

• Freshers with HSC or graduation and effective communication skills are welcome.
• Experience in telecalling, pre-sales, customer service, or real estate sales advantageous.
• Candidates with backgrounds in real estate, telecalling, BPO, banking, insurance, or sales encouraged to apply.

Additional Information

We offer competitive salary ranging from ₹20,000 to ₹30,000 depending on competency, with attractive incentives. Immediate joiners preferred. Interested applicants should contact HR representatives via phone or email to submit their CVs.