Telecalling Executive

Job Overview

We are seeking a motivated and customer-oriented Telecalling Executive to join our team. The role involves reaching out to potential customers through outbound calls, presenting our products and services, engaging with leads, and nurturing ongoing client relationships.

Core Responsibilities

• Initiate outbound calls to both prospective and current customers.
• Clearly articulate product/service details and effectively respond to customer inquiries.
• Conduct follow-ups on leads to successfully convert prospects into customers.
• Maintain detailed and accurate logs of calls, leads, and customer communications.
• Consistently meet or exceed daily, weekly, and monthly call and sales targets.
• Address customer issues professionally, providing relevant information as needed.
• Collaborate closely with the sales team to manage lead follow-ups and close deals.
• Exhibit a positive and professional demeanor in all customer interactions.

Candidate Requirements

• Strong verbal communication abilities.
• Basic proficiency in Hindi and English; knowledge of Telugu or other regional languages is an added advantage.
• Open to applications from freshers.
• Experience in telecalling, customer service, or sales is beneficial but not mandatory.
• Basic familiarity with computers and smartphones.
• Comfortable handling a high number of calls daily.
• Goal-driven with a willingness to learn and improve.

Skills in Focus

• Telecalling
• Customer Handling
• Effective Communication
• Lead Generation
• Follow-up Management
• Sales Techniques
• Customer Relationship Management

Compensation and Benefits

• Fixed monthly salary between 18,000 and 45,000 INR, with additional incentives.
• Comprehensive training provided to enhance skills.
• Opportunities for career advancement within the company.