Telecaller Outbound

About the Role

Shareshaala is seeking experienced and motivated Sales Executives / Counsellors to enhance our sales team at our Info City, Patia, Bhubaneswar location. This role focuses on engaging with students using company-provided leads, offering counselling about our Stock Market & Financial Literacy Program, and supporting the onboarding process for interested clients.

Job Responsibilities

• Engage with hot leads supplied by the company effectively.
• Communicate program details and clarify any doubts students may have about the Stock Market & Financial Literacy Program.
• Maintain consistent follow-ups to nurture interested leads and ensure successful conversion.
• Assist customers in Demat Account setups and completing KYC formalities.
• Meet daily and monthly sales conversion targets as assigned.
• Maintain professional interactions and systematic follow-ups with all customers.
• Collaborate efficiently within the sales team environment.

Eligibility Criteria

• Applicants must have prior experience in telecalling, sales, counselling, customer service, or lead conversion; freshers are not eligible.
• Proficient communication skills in professional Hindi are essential.
• Strong interpersonal and communication capabilities.
• Results-driven mindset with comfort in making outbound calls.
• Basic computer skills are necessary.

Compensation and Benefits

• Fixed monthly salary of ₹16,000.
• Performance bonus of ₹4,000 for achieving monthly targets.
• Daily instant cash prizes up to ₹500 based on performance.
• Provision of official calling SIM cards and hot leads by the company.
• Access to training and development for sales skills.
• Opportunities for growth within the organization.

Working Hours and Leave Policy

• Working hours: 11:00 AM to 8:00 PM with a lunch break from 2:00 PM to 3:00 PM and tea break from 5:00 PM to 5:20 PM.
• Minimum call duration of 4 hours defines a full working day; below 4 hours equals a half day, and less than 2 hours 30 minutes is considered a full-day leave.
• Five leaves allowed per company policy; additional leaves beyond five will result in salary deductions.

Additional Requirements

• Candidates must have their own laptop and smartphone.
• The company will supply the official calling SIM card for calls.
• Only candidates with requisite work experience should apply; freshers will not be considered.