Telecaller

Role Overview

We are looking for a motivated and goal-driven Telecaller to aid our robust recruitment process for security guard positions primarily across Karnataka. This role demands effective communication over the phone, engaging with candidates predominantly from semi-urban and rural backgrounds, ensuring a continuous supply of qualified applicants for training and deployment.

Primary Duties

• Conduct outbound calls to prospective job seekers, leverage job portals, referral contacts, and previously engaged candidates.
• Articulate job details clearly including roles, salaries, required documents, and job benefits.
• Keep a daily log of call volumes and engagement outcomes.
• Screen candidates initially over the phone by assessing their age, physical health, availability of documents, and location preferences.
• Encourage eligible candidates to attend local training centers or recruitment hubs.
• Arrange and track candidate follow-ups for documentation and joining procedures.
• Maintain an accurate and updated database using Excel or proprietary software including contact details, recruitment status, and follow-up schedules.
• Ensure database integrity by systematically removing duplicates and updating candidate statuses such as Interested, Not Interested, Joined, or Rejected.
• Assist in outreach initiatives including WhatsApp broadcasts, SMS campaigns, and local engagement activities as directed.
• Collaborate with field teams for organizing village visits, recruitment camps, and managing referral programs.

Qualifications and Skills

• Educational qualification of at least completion of 10+2 or a graduate in any field.
• Proficient communication skills in Bengali, Hindi, and basic English.
• A confident, courteous phone demeanor capable of effectively influencing candidates from rural areas.
• Basic proficiency with computers including MS Excel, WhatsApp, email, and internet use.
• Preference for candidates with prior experience in call centers, telesales, or recruitment roles.

Performance Targets

• Achieve a daily outbound call count between 100 and 150.
• Meet monthly recruitment goals by ensuring at least 30 candidates join training.
• Maintain consistent follow-up schedules and ensure database accuracy and hygiene.

Why Work With Us?

• Become a part of a globally recognized leader in security and manpower services.
• Enjoy stable working hours and fixed salary complemented by performance-related incentives.
• Explore career advancement opportunities in field recruitment, leadership, or HR operations.
• Benefit from a supportive, organized recruitment environment equipped with efficient tools, templates, and lead sources.