Telco Sales Coordinator

About JB Hi-Fi

JB Hi-Fi stands among Australia's foremost and most reputable retailers, known for a passionate, knowledgeable, and approachable team. We strive to provide customers with enhanced ways to live, learn, work, and entertain, offering cutting-edge technology, consumer electronics, home entertainment products, and household appliances at competitive prices. Our presence extends across more than 300 stores, an online platform, and our commercial arm, JB Hi-Fi Business.

Why Work With Us

• Dynamic and fast-moving work environment embracing diversity and valuing creativity and fresh ideas.
• Attractive pay that rewards efforts, possibly with generous sales commissions and exciting incentive programs.
• Opportunities for career progression and inclusive training programs within the JB Hi-Fi Group, encompassing JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys, and E&S Trading.
• Great staff discounts across the group along with access to the Beny app which offers team members exclusive deals, wellness benefits, and daily savings.
• Generous support for eligible primary carers, including 12 weeks paid parental leave and gifts for new parents; flexible and hybrid work arrangements for qualifying roles.
• Comprehensive Employee Assistance Program (EAP) for confidential counseling and a wide variety of wellbeing aids available to employees and their families.
• Active community engagement through the Helping Hands workplace giving program, raising significant funds for charitable organizations.
• Commitment to environmental sustainability, aiming to achieve net zero carbon emissions by 2030, with continuous improvements in waste reduction, reuse, and recycling.

Role Overview

As a Telco Sales Coordinator, you will assist the Store Management team in driving overall store goals, focusing on cultivating a high-performance culture and exceptional customer service within the Communications department. Your responsibilities will include:

• Meeting sales and profit objectives by providing ongoing training, coaching, and feedback to the Communications Team, ensuring customers remain the priority.
• Upholding the agreed-upon merchandising standards specific to the Communications department.
• Making sure all activities within the Communications Department adhere to compliance and legislative requirements with emphasis on safety, including following in-store procedures and reporting incidents.

Qualifications and Experience

• Enjoy working in an energetic and casual environment with a broad knowledge of telecommunications and confirmed retail experience.
• Demonstrated customer service aptitude and expertise in cash management, including EFTPOS operations and electronic point-of-sale systems.
• Ability to sell retail merchandise effectively while working independently and collaboratively under pressure within a sales team.

Additional Information

Applications are welcome via CV submission and all candidate information will be kept confidential. JB Hi-Fi Limited promotes equal opportunity employment and values diversity and inclusion. We encourage all interested candidates to apply even if you do not meet every qualification listed.