Technical Support Executive

About the Role

We are looking for a Technical Support Executive to oversee system operations, carry out data entry using software tools, and offer end-user software assistance. The position requires proficiency with computer software, Microsoft Word, and Excel along with keen problem-solving capabilities.

Key Responsibilities

• Monitor and manage system performance to ensure uninterrupted operations.
• Deliver initial technical support to staff and clients.
• Execute data entry activities using various software including Microsoft Office applications.
• Assist software developers and project managers with software-related challenges.
• Refer complex issues to senior technical teams when necessary.
• Maintain detailed records of data entries, problems encountered, and solutions implemented.
• Prepare and submit comprehensive daily reports outlining work progress and issues.
• Utilize proficiency in Windows OS, Microsoft Office Suite, and basic networking concepts.
• Demonstrate effective communication paired with strong analytical skills.
• Operate independently while efficiently handling multiple concurrent tasks.

Qualifications & Experience

• Bachelor's degree in any discipline is required.
• Fresh graduates are welcome to apply.
• Local candidates based in Amravati preferred.