Technical Sales Specialist - Systems Integration

About the Role

This position is for a Technical Sales Specialist based at the headquarters in Dublin, Ireland. The ideal candidate is a motivated sales professional with the ability to identify opportunities that may be overlooked by others.

Experience

A minimum of five years' experience in audiovisual (AV) systems integration is preferred. Candidates should have a proven record of transforming sales leads into substantial projects and building strong, long-term client relationships. Skills in successful bid-writing and responding to Requests for Tender (RFTs) are considered valuable assets.

Main Responsibilities

• Maintain engagement with irregular customers and key accounts for non-project-related needs
• Generate and qualify new sales leads
• Identify and develop client referral sources
• Respond to sales inquiries and address customer concerns via phone, electronic communications, or in person
• Develop sales action plans and strategic approaches
• Organize sales activities and schedules
• Promote the company’s Managed Services portfolio to existing and prospective clients
• Create and update a comprehensive customer database
• Develop and maintain marketing and sales collateral
• Collaborate with colleagues to plan and execute direct marketing campaigns
• Initiate sales calls to new prospects and maintain contact with current clients
• Prepare and deliver presentations showcasing company products and services to clients
• Negotiate sales deals and contracts with clients
• Draft sales proposals and consult with the engineering team regarding installation specifications and budget estimates
• Prepare and present contractual agreements for sales and services
• Conduct product training sessions
• Track sales activities and compile sales reports
• Ensure high customer satisfaction and strong client relations
• Follow up on sales progress and activities
• Perform quality assurance checks on products and service delivery
• Monitor sales performance and report findings to management
• Conduct market research and customer surveys
• Represent the company at sales events and exhibitions

Quality Management System Responsibilities

• Adhere to the company’s Quality, Environmental, Health & Safety Management System by complying with documented processes and procedures and completing required documentation
• Apply the company’s quality policy in all work aspects
• Contribute to meeting company objectives
• Ensure customer and staff needs are understood and fulfilled
• Assist in enhancing internal processes and management systems by reporting corrective actions and suggesting improvements

Additional Information

The outlined responsibilities are representative of the primary duties associated with this role but are not exhaustive. Additional tasks may be assigned as necessary.