Technical Product Manager – AI Commerce Platform

About JD.com

JD.com, also known as JINGDONG, is an influential global enterprise and NASDAQ-listed Fortune 44 company, dedicated to building a trusted technological and supply chain ecosystem. Originating in China, it now serves over 700 million active users worldwide through advanced logistics, cutting-edge technologies, and a culture rooted in integrity. JD.com’s operations span retail, logistics, technology, real estate, and more, crafting solutions that enhance daily life by making it smarter, faster, and more interconnected.

Internationally, JD.com is extending its digital and logistics network across multiple countries including the US, UK, European and Asian nations, enabling the delivery of dependable products globally through platforms like Joybuy.

Working with JD.com offers access to global projects, learning environments, a competitive workplace culture prioritizing individual development, and an inclusive atmosphere where contributions are valued.

Team Environment

You will join a team that champions collaboration, accountability, and excellence within a fast-evolving and dynamic context.

Key Responsibilities

• Develop product roadmaps and define requirements aligned with Phase 1 milestones, producing feature lists and sprint plans.
• Create User Stories adhering to the INVEST principle with explicit acceptance criteria to guide engineering deliveries.
• Perform competitive analysis on AI API aggregation and routing fields; generate weekly competitor reports and develop differentiation strategies ensuring product advancement.
• Design and implement customer AI invocation solutions, strategizing optimized routing and pricing configurations to support tech integration and migration; address technical challenges and use data insights to support contract decisions.
• Partner with customers to deliver Proof of Concept (POC), devising solutions meeting compliance and data sovereignty needs, tailoring configurations to industry scenarios, and producing externally shareable success stories.
• Establish a developer documentation hub with Quick Start guides, API references, SDK guides, and best practices; maintain SDKs, sample code, and demos to facilitate seamless developer integration.
• Manage developer community platforms, respond to GitHub issues, generate technical content such as blogs and tutorials, and monitor developer engagement growth metrics.
• Utilize data-driven insights to define key product metrics and steer product iterations and priority shifts.

Essential Qualifications

• A minimum of three years’ experience in product management or solutions engineering, preferably with exposure to AI, developer tools, SaaS, cloud services, or API-driven products.
• Strong technical expertise to lead customer solutions: proficiency in Python programming, familiarity with OpenAI SDK/API integration, capability to assist customers with rapid onboarding, and a solid understanding of the large language model (LLM) API ecosystem including OpenAI, Anthropic, Google, and domestic models.
• Ability to produce code and documentation: not solely a conceptual product manager but someone capable of writing SDK examples, developer documentation, and Quick Start Guides.
• Experience interfacing with B2B clients, able to communicate technical designs to CTOs and ROI justification to CFOs.
• Good command of English for documentation, proposals, and engagement with a global customer and developer audience.

Preferred Attributes

• Prior involvement with AI API aggregators or routing product management is highly desirable.
• Hands-on experience with LLM application development including Retrieval-Augmented Generation (RAG), Agent, or Function Calling technologies.
• Experience in client solution design or roles focused on developer growth.
• Familiarity with Stripe or payment system integrations.
• Contributions to open source projects or technical blogging.
• Having significant GitHub presence or influence in technical communities (e.g., 200+ followers).

Commitment to Inclusion

JD.com is dedicated to fostering a diverse and inclusive workplace, offering equal employment opportunities without discrimination based on personal characteristics or backgrounds.