Loss Prevention & Security Manager (Middle East)

Job Overview

We are looking for a Loss Prevention and Security Manager to lead and enhance our safety and security protocols in line with local regulations and internal policies. This role focuses on developing comprehensive safety management systems, emergency response planning, loss prevention strategies, and the management of security operations to safeguard company assets and personnel.

Key Responsibilities

• Develop and regularly update a robust safety management framework compliant with local laws and company standards, ensuring strict enforcement of safety protocols.
• Design emergency response plans covering various operational incidents, establish emergency response teams and safety committees to assure safe business continuity.
• Create and refine the loss prevention management system informed by business growth needs, utilizing data analysis, audits, investigations, process optimization, and security partnerships to prevent asset losses.
• Conduct thorough investigations into abnormal incidents, document findings in detailed reports, define and implement corrective measures, and monitor their effectiveness.
• Oversee regular maintenance and servicing of on-site safety devices and surveillance infrastructure.
• Compile and maintain up-to-date knowledge of national and state safety and loss prevention regulations to ensure compliance.
• Maintain active collaboration with fire departments and law enforcement agencies, managing cooperative partnerships and handling emergency situations effectively.
• Evaluate operational risks and develop strategies to protect employees, physical and intellectual assets, supporting sustainable business growth.
• Manage safety standards and protocols for the company's self-operated transport fleet, instituting management practices that reduce traffic accidents.
• Supervise last-mile delivery safety to minimize accident occurrence and merchandise loss during final deliveries.

Candidate Requirements

• Preference given to military veterans.
• Proficient in English with excellent written and spoken communication skills in English or Chinese.
• Sharp judgment capabilities and strong decision-making skills.
• Professional background in safety management, loss prevention, risk assessment, inspections, or similar fields.
• At least five years of relevant experience within chain retail or e-commerce sectors, including a minimum of three years managing teams.
• Integrity, enthusiasm, and the ability to excel under significant pressure are essential.
• Strong familiarity with local legal frameworks, basic laws, and criminal law knowledge related to business operations.
• Understanding of online business processes.
• Proficient in investigation techniques, interviewing, and liaison with government agencies to resolve emergencies.

About the Company

JD.com is a top-tier supply chain-based technology and service leader, recognized on the Fortune Global 500 list and as China's largest retailer by revenue. We operate a wide range of retail, technology, logistics, healthcare, industrials, property development, and international businesses, serving more than 600 million active customers annually.

Our Global Presence

We aim to build a digitally intelligent global retail and supply chain infrastructure supporting markets across many countries, including key international business segments like online retail in Europe, international logistics, and cross-border imports.