Technical Coordinator
Delhi-NCR, India · Full Time
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- Experience
- Any
- Salary
- INR 20,000 – INR 28,000 / month
- Openings
- 1
- Posted
- 5 days ago
- Work mode
- In office
- Resume
- Required to apply
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Job description
Job Overview
The Technical Coordinator will act as the liaison between customers and internal teams, ensuring smooth communication and prompt resolution of customer inquiries and concerns.
Key Responsibilities
- Liaise with customers to grasp their requirements, field their queries, and address their concerns effectively.
- Maintain timely communication channels between customers and the relevant departments within the company.
- Support complete resolution of customer issues by conducting follow-ups and coordinating with necessary teams.
- Monitor customer requests closely and provide frequent status updates until final resolution.
- Keep comprehensive and accurate records of all customer interactions, their needs, and the progress of issue resolution.
Skills
How they work
Communication
Problem Solving
Attention to Detail
Organisation
Customer Focus
Dependability