Technical Application Consultant

About HARTING Technology Group

HARTING is a global leader in industrial connectivity solutions, connecting customers to digital advancements worldwide. With roughly 6,000 employees at its headquarters in Espelkamp and various global branches, the company merges innovative technologies such as IoT and artificial intelligence with the values of a rooted family enterprise focused on dependable high-tech solutions.

Role Overview

The Technical Application Consultant acts as a product and technical expert for HARTING's offerings, partnering with customers and sales teams to identify application needs, design tailored solutions, address technical challenges, and drive sustainable business growth. The position blends technical consulting, solution engineering, and market development efforts to enhance HARTING's competitive presence.

Key Responsibilities

• Engage directly with customers to understand applications, technical demands, and business challenges.
• Offer detailed application consulting and product expertise across the HARTING portfolio.
• Create and present customized solutions leveraging HARTING products, technologies, and services.
• Participate in design-in activities, seeking opportunities for bespoke solutions and new business expansion.
• Work closely with Headquarters, Product Management, Engineering, and Sales to implement optimal solutions.
• Serve as a trusted advisor fostering long-term customer relationships and satisfaction.
• Conduct site visits to analyze and solve product, application, and quality issues.
• Coordinate technical problem resolution with Headquarters and cross-functional teams.
• Act as the key technical liaison between customers, Sales, and Headquarters ensuring timely resolution and follow-up.
• Contribute to ongoing product improvements via customer feedback and field observations.
• Promote and introduce new products, technologies, and solutions internally and externally.
• Deliver training sessions, demonstrations, workshops, and TechDay presentations.
• Perform market and competitive analyses to spot growth potential and emerging trends.
• Support product launches, market development, and business growth activities.
• Provide market intelligence and feedback to Headquarters and Global Business Units.
• Encourage the growth of sales and technical teams through sharing knowledge and guidance.

Qualifications

• Bachelor's degree in relevant disciplines such as Engineering, Business, Marketing, or IT, or equivalent specialized professional training.
• Significant relevant work experience may substitute formal education.
• At least 3 years of practical experience in application engineering or technical sales support.
• Solid understanding of industrial connectivity, automation, or associated technical markets, including knowledge of industry trends and customer applications.
• Familiarity with CRM software, digital product configurators, and online support platforms.
• Proficiency in Microsoft Office 365 suite (Excel, PowerPoint, Word, Teams, Outlook) for documentation and collaboration.
• Capacity to quickly attain deep product knowledge and effectively communicate customer value.
• Customer-focused, consultative approach with ability to tailor technical solutions per client needs.
• Competence in formulating and executing market-centric strategies for product positioning in industrial B2B sectors.
• Strong teamwork abilities working with local and regional multi-disciplinary teams including Sales, Engineering, and Marketing.
• Excellent verbal and written communication skills in English and Japanese, able to address both technical and non-technical audiences.

Benefits

• Health management programs (Germany).
• Social insurance benefits applicable in Asia-Pacific region.
• Employee insurance coverage in Asia-Pacific and Europe-Middle East-Africa regions.
• Flexible working arrangements available in Europe-Middle East-Africa.
• Fresh fruit available at workplace in Europe-Middle East-Africa locations.