Technical Advisor - Bakery & Patisserie

Role Overview

Puratos is seeking a dedicated Technical Advisor based preferably in Montego Bay, Ocho Rios, or hotel zones in Jamaica to support its innovative food solutions. This position focuses on advising customers and conducting training on bakery, pastry, and chocolate products to boost sales while ensuring compliance with quality, safety, and environmental standards.

Primary Responsibilities

• Provide expert technical guidance on the company's bakery, pastry, and chocolate product lines, addressing customer inquiries, technical specifications, and product applications.
• Assist customers in improving product yields, estimating costs, and enhancing product presentation and decoration.
• Recommend innovative product uses and develop work plans, submitting reports on customer interactions and activities performed.
• Design and deliver technical training programs, presentations, and demonstrations to customers and distributor sales teams at client sites or innovation centers.
• Conduct product trials requested by Research and Development and support training initiatives from the Commercial department.
• Identify and report unsafe conditions, promoting a proactive risk prevention mindset.

Qualifications and Skills Required

• Technical qualification in Food Technology, Bakery, Pastry, or comparable disciplines.
• A minimum of 2 years of relevant professional experience.
• Proficient user of Microsoft Office applications including Excel, Word, PowerPoint, and Outlook.
• Expertise as a Pastry Technician with background in hospitality.
• Practical knowledge in preparation of bakery, pastry, and chocolate products.
• Experience in conducting technical presentations and live demonstrations.
• Understanding of machinery used in product preparation and adherence to safety protocols.
• Sound grasp of bakery and pastry theory, food technology, and applicable health regulations.
• Enthusiasm for emerging digital tools, data analytics, and artificial intelligence applications.
• Spanish language skills are considered advantageous.

Additional Information

Join a leading, stable, and rapidly expanding family-owned international business that values innovation and food culture. Puratos views food as a powerful element in people’s lives and aims to convert creativity into successful opportunities for their clients.