Team Member - 190 Strand

About the Role

Join Pret A Manger as a full-time Team Member working 35 hours weekly at the 190 Strand location in London WC2R 1DP. Pret is renowned for crafting delicious food, organic coffee, and fostering big ideas across its global presence of over 750 shops in more than 20 countries.

Within this role, you will represent the friendly face of the shop floor while preparing fresh, high-quality food in a dynamic and fast-paced environment driven by passion for our products, customers, and team.

Key Responsibilities

• Deliver exceptional customer service embodying kindness, honesty, and generosity.
• Create joy for customers every day through thoughtful gestures, such as complimentary drinks.
• Prepare and serve freshly made food while maintaining excellent standards.
• Contribute positively to a fast-moving team environment with variety and pace.

Candidate Profile

• Bring authentic warmth and a genuine spirit to work daily.
• Share enthusiasm for delivering outstanding customer experiences.
• Welcome those without prior experience, offering best-in-class training to develop skills.

Benefits and Perks

• Hourly pay of £14.05, inclusive of mystery shopper bonus.
• An additional £5 per hour for shifts between 3-5am after training completion.
• 28 days of annual leave (pro-rated for part-time roles).
• Enrollment in a pension scheme and healthcare cash plan.
• Complimentary meals and drinks during shifts and access to Club Pret Membership with 50% off food and up to 5 free barista-made drinks daily.
• Loyalty awards at milestones of 5, 10, 15, and 20 years of service.
• Regular recognition programs for outstanding performance.
• Marketplace discounts spanning shopping, travel, fitness, dining, and technology.
• Flexible working hours to support personal priorities.
• Provided comfortable footwear for shift use.

Growth and Inclusion

• Opportunities for career progression and professional qualifications, including fully funded apprenticeships and internal transfers.
• A commitment to diversity and belonging, welcoming candidates from all backgrounds with supportive recruitment processes.
• A vibrant, fast-paced work environment fostering varied skills development.
• Engagement in social initiatives through The Pret Foundation, focusing on combating homelessness, reducing food waste, and supporting communities.

Company Values

• Happy Teams, Happy Customers
• Amazing Standards Every Day
• Never Standing Still
• Doing The Right Thing

Application Process

The interview sequence includes an initial phone screening followed by a 60-minute shop-based interview with the General Manager and team members. Pret actively encourages applications from underrepresented groups and offers accommodations as needed throughout recruitment. Candidates are encouraged to submit genuine, personal applications without relying on AI assistance.