Crew Member

About Pret A Manger

Pret A Manger is a global food and coffee brand originating in London in 1986, dedicated to serving freshly prepared, handmade food. Operating hundreds of stores worldwide, Pret serves millions annually, emphasizing quality ingredients, organic coffee, and sustainability. The company values kindness, generosity, and honesty, demonstrated through donating unsold food and supporting homeless communities via The Pret Foundation. It offers a supportive work atmosphere with training, growth prospects, and opportunities for community involvement.

Role Overview

As a Crew Member in Woking, you will contribute full-time onsite to maintaining a welcoming and efficient store environment. Responsibilities include preparing fresh food and drinks per Pret’s standards such as assembling items, baking, customer service at the counter, managing transactions, cleanliness upkeep, restocking, and supporting opening/closing duties. Teamwork, hygiene adherence, and promoting Pret’s sustainability and community values are key aspects.

Key Responsibilities

• Prepare fresh food and beverages in line with quality and hygiene procedures.
• Serve customers, handle till operations, and carry out accurate transactions.
• Maintain cleanliness in front-of-house and kitchen areas.
• Restock supplies and displays to ensure steady availability.
• Support shop opening and closing routines.
• Collaborate effectively with team members for smooth service delivery.
• Uphold Pret’s values including sustainability and community engagement.

Desired Qualifications and Skills

• Excellent customer service aptitude with clear communication and a positive demeanor, especially during busy times.
• Basic knowledge of food preparation and food safety regulations, with a commitment to hygiene standards.
• Strong teamwork skills with willingness to assist colleagues and foster a positive workplace.
• Dependability and time-management capabilities to manage multiple responsibilities and punctuality.
• Numeracy and cash-handling proficiency for operating tills and processing payments correctly.
• Flexibility to work varied shifts including mornings, evenings, weekends, and holidays.
• Prior experience in retail, hospitality, or food service is advantageous but not mandatory; comprehensive training will be provided.
• Alignment with Pret’s ethos of sustainability, community support, and outstanding customer experience.