Team Manager - Proactive Services

Role Overview

As a Team Manager within Woolworths Group's Proactive Services, you will be a proactive leader responsible for overseeing teams ensuring store trolleys are always available and stores remain hygienic and tidy. Your role directly impacts the customer and employee environment by maintaining cleanliness and order across multiple store locations.

Key Responsibilities

• Provide hands-on leadership by actively working with your team across different store locations to inspire and motivate high performance.
• Collaborate closely with store teams to deliver exceptional customer service and seamless support.
• Develop and manage team rosters covering various shifts including early mornings, days, late nights, and weekends ensuring full operational coverage.
• Lead, mentor, and enhance the capabilities of your team involved in cleaning, trolley collection, and waste management.
• Coordinate with Store Leadership to identify operational challenges, areas for improvement, and future priorities.
• Conduct timekeeping and attendance management for your team, ensuring compliance with company policies regarding hours and absences.
• Manage ordering and budget control of consumables such as cleaning supplies to maintain operational efficiency.
• Engage directly in core activities including cleaning, trolley collection, and waste handling to support smooth daily operations.

Candidate Profile

• Possess a driven and ambitious attitude, with enthusiasm for retail and passion for developing people.
• Demonstrate flexibility and willingness to work in varied environments including shop floor, fridges, freezers, and parking areas.
• Maintain a keen eye for cleanliness and attention to detail.
• Physically capable of performing demanding tasks associated with the role.
• Skilled at collaborating with Department Managers and Store Leadership to manage routines and timelines effectively.
• Highly organized to ensure your team has the necessary equipment and resources to perform safely and efficiently.
• Comfortable adhering to regulated frameworks such as Food Safety standards, industrial requirements, and codes of conduct.
• Hold a valid full Australian driver's license (Green P’s or full licence), as trolley collection using company vehicles may be required.

Roster Details

• Sunday: 8:00 AM - 5:00 PM
• Monday: 6:00 AM - 3:00 PM
• Tuesday & Wednesday: 8:00 AM - 5:00 PM
• Thursday: 12:00 PM - 10:00 PM

Inclusion and Diversity

Woolworths Group is committed to fostering an inclusive workplace that values diversity, equity, and belonging. We welcome applicants from all backgrounds and provide support for any adjustments during the hiring process to ensure a fair opportunity for all.

Employee Benefits

• Access to discounts across Woolworths Group brands and a rewards program that recognizes meaningful contributions.
• Well-being support including 24/7 access to the Sonder app.
• Competitive leave policies giving employees flexibility to balance work and life.

About Woolworths Group

As a major employer in Australia and New Zealand with over 200,000 team members, Woolworths Group is dedicated to creating better experiences for over 24 million customers weekly. Our culture nurtures innovation, career growth, and a flexible, supportive work environment where every individual can thrive.