Team Leader

Overview

As an integral member of the management team, the Team Leader partners with the Store Manager and Assistant Store Manager to oversee the daily functions of the retail store.

Key Duties

• Directing and supervising store associates while offering continuous guidance and assistance.
• Managing store merchandising, stocking shelves, and handling daily shipments including boxing and unboxing.
• Ensuring the delivery of outstanding customer service at all times.
• Performing manager-on-duty responsibilities such as monitoring breaks, attendance, and time management.
• Implementing and upholding the store’s visual merchandising standards.
• Responding promptly to customer concerns and resolving complaints effectively.
• Maintaining high standards of safety and cleanliness within the store.
• Handling cash management duties, as well as opening and closing the store as required.
• Engaging in inventory processes and supporting employee training efforts.
• Following through on delegated assignments and contributing to recruitment and performance evaluations.

Qualifications

• At least one year of retail experience is required.
• Between one and two years of experience in a supervisory capacity.
• A strong desire to grow within the organization.
• Availability to work during day, evening, and weekends.
• Excellent leadership capabilities and communication skills.
• Effective multitasking and prioritization skills in a fast-paced environment.

Why Work Here?

• A dynamic and diverse workplace environment.
• Competitive pay and comprehensive benefits package, including a company matched pension plan.
• Customized training and onboarding support tailored to individuals.
• Opportunities for career advancement within the company.
• Note: Full-time employee status is recognized after completing 25 hours per week for sixteen consecutive weeks (with a one-week grace period below 25 hours).

Additional Information

Artificial intelligence tools assist in candidate evaluation but all hiring decisions are ultimately made by human recruiters.