Talent Acquisition Operations Representative

Role Overview

This position is part of the Talent Acquisition Operations team located at Edwards Lifesciences' Limerick facility, supporting the company's Global Talent Acquisition initiatives during a period of significant expansion.

Key Responsibilities

• Collaborate with recruitment and the local HR team to prepare and issue offer letters for new hires.
• Manage hiring and onboarding tasks within the Workday platform.
• Facilitate new employee onboarding by communicating necessary requirements and collecting documentation, while resolving onboarding issues in Workday.
• Provide operational support to employees and internal HR partners, including Local HR, Recruitment, and Workforce Administration teams regarding talent acquisition processes.
• Manage queries and requests from other HR teams through the Service Now system.
• Generate and tailor Workday reports related to talent acquisition metrics for routine or ad-hoc business updates.
• Track internal workloads and analyze related statistics.
• Evaluate existing procedures and workflows to recommend improvements and efficiencies.
• Deliver exceptional customer service and support to employees, managers, and HR Business Leaders across various activities and processes.
• Offer detailed explanations, troubleshoot, and resolve complex queries from internal stakeholders and external organizations as needed.
• Lead continuous process improvement initiatives to develop and implement comprehensive end-to-end HR service solutions.
• Perform any additional duties assigned by functional leadership.

Candidate Requirements

• Prior experience in Human Resources or familiarity with Workday is beneficial but not mandatory.
• Proven track record working in dynamic, fast-paced administrative environments.

Preferred Skills and Attributes

• Competent with MS Office applications; knowledge of systems like Service Now is advantageous.
• Strong written and verbal communication skills coupled with excellent interpersonal abilities.
• Proficiency in English reading, writing, speaking, and comprehension.
• Ability to work independently and collaboratively within a team.