Talent Acquisition Lead

About Loop

Loop is a subscription management platform designed for e-commerce brands operating on Shopify. Its primary markets include the United States, with expanding operations in Europe and Australia-New Zealand (ANZ). The company is experiencing rapid expansion, achieving triple growth in 2024 and nearly tripling again in 2025. Their goal is to double growth by 2026, aiming for $50 million in revenue.

Company Culture and Values:

• Encourages high agency—employees take initiative beyond instructions.
• Operates on strong ethical foundations, with trust as core.
• Maintains a positive attitude, emphasizing solutions rather than excuses.
• Focuses on impact—prioritizing efforts that drive meaningful results.

Key Responsibilities

• Manage the end-to-end hiring process across various departments including Go-To-Market, Merchant Experience, Support, and Technology & Product.
• Lead and supervise a recruitment team of at least two members.
• Establish and monitor critical hiring metrics such as time-to-close, pipeline health, and offer-to-join ratio; ensure team accountability.
• Diversify candidate sourcing channels to avoid reliance on a single pipeline.
• Identify and resolve bottlenecks in hiring procedures to sustain volume increases.
• Collaborate closely with hiring managers to clarify role expectations and hiring standards.

Ideal Candidate Profile

• Experience working in a SaaS environment with an understanding of evolving hiring needs due to dynamic headcount and roles.
• Proven hiring expertise or expansion efforts in US and/or EMEA markets, knowledgeable of compensation benchmarks, employment practices, and sourcing strategies in those regions.
• Prior leadership or management role overseeing at least two recruiters, accountable for their productivity.
• Familiarity with essential recruiting metrics and applying insights to resolve process issues.
• Demonstrated ability to own the full hiring lifecycle, not limited to executing within predefined workflows.

Additional Benefits

• Annual leave entitlement.
• Complimentary lunch and snacks provided.
• Company-organized annual retreat to foster team bonding and rejuvenation.