Talent Acquisition Assistant Manager (Non-Tech)

About the Role

At Pine Labs, we believe that every day is an opportunity to excel and contribute to our mission of transforming the digital commerce and financial services space. We are seeking a dynamic Talent Acquisition Assistant Manager who views recruitment as a strategic partnership rather than just filling vacancies. This role demands proficiency in leveraging technology, data analytics, and automation to enhance recruitment quality, candidate engagement, and stakeholder relations.

Key Responsibilities

• Manage the entire recruitment lifecycle across various functions, starting from intake to sourcing, interviewing, and final closure.
• Champion the adoption of recruitment technology including ATS (TurboHire), HRMS (Darwinbox), Power BI dashboards, and automation solutions.
• Collaborate with HR Business Partners and business leaders to develop and maintain structured interview rubrics ensuring hiring processes are thorough and consistent.
• Ensure exceptional candidate experience by providing prompt updates, conducting closure discussions, and maintaining transparency throughout the recruitment process.
• Achieve and report on core Talent Acquisition metrics such as Turnaround Time (TAT), Quality of Hire, Offer-to-Join ratios, and Net Promoter Score (NPS); provide insightful, data-backed hiring recommendations to executives.
• Guide and mentor interns on coordinating recruitment activities and strategic projects.
• Proactively identify opportunities to automate redundant tasks to improve recruiters' efficiency and bandwidth.

Qualifications and Experience

• Between 3 to 6 years of recruitment experience, ideally within fast-paced, startup, or technology-centric organizations.
• Experience recruiting across Sales, Technology, or Business Operations functions is advantageous.
• Comfortable utilizing recruitment tools such as ATS and HRMS, proficient with Excel and Power BI, and willing to learn automation technologies including Power Automate, Copilot, and AI-powered tools.
• Demonstrated ability to manage competing priorities balancing speed, quality, and candidate experience.
• Strong stakeholder management skills; confident and consultative approach.

Core Values We Embrace

• Decisiveness and delivering quality outcomes swiftly.
• Ownership mentality – taking full responsibility and driving results.
• Future orientation – creating innovative solutions that benefit merchants and uphold integrity.
• Passion and pride in craftsmanship, combined with a continuous learning attitude.