Tailor

About the Company

Johnson's Dry Cleaners, part of the Timpson Group Limited, boasts over 200 years of heritage since its founding in 1817 by the Johnsons Brothers in Liverpool. Renowned for high-quality laundry, dry cleaning, and garment care, Johnson's also provides clothing repairs, passport photos, carpet cleaning, and more. The company prioritizes diversity and inclusivity, welcoming applicants from all backgrounds, including ex-offenders.

Role Overview

We are inviting enthusiastic and skilled tailors to join our team in Harrogate on a permanent, full-time basis. The role involves providing expert repairs and alterations services across multiple Johnsons branches, supporting the Area Manager and delivering exceptional customer care.

Key Responsibilities

• Perform a comprehensive range of garment alterations and repairs, including shortening and lengthening items
• Adjust garment sizes by taking in or letting out fabric
• Replace broken zippers on garments
• Conduct other related alterations and repairs as required
• Shorten curtains as part of service offerings
• Assist customers directly within branches, including conducting fittings and discussing their alteration needs
• Commit to performing an act of kindness for colleagues or customers daily

Requirements

• Demonstrated proficiency in sewing and tailoring techniques
• Understanding of various fabrics and garment construction methods
• Strong interpersonal and customer service skills
• Meticulous attention to detail for accurate alterations
• Ability to solve problems arising during tailoring tasks
• Effective time management to meet workload demands
• Experience working with diverse garment types
• Background in retail or garment alteration environments is preferred

Working Hours and Compensation

Positions require 40 hours per week over 5 days, including weekends, with opportunities for overtime once trained. Pay begins at 3.25 per hour and increases slightly after a trial period. Additionally, there is potential to earn uncapped weekly performance bonuses.

Company Benefits

• Access to free holiday homes
• Attractive uncapped achievable bonuses
• Discount cards offering up to 90% colleague discounts and 25% for friends and family
• Extra day off for birthdays and paid leave for a childs first school day
• Annual salary reviews and ongoing skills training
• Supportive mental health resources including free flu jabs and a 24-hour helpline
• Regular social events and excellent opportunities for promotion
• 3,000 weekly lottery draws and marriage bonuses

Additional Information

We emphasize personality traits over formal qualifications. Candidates should possess a positive attitude, be friendly, confident communicators with ambition to succeed. Flexibility to work across multiple locations and weekends is essential.