Supervisor - Field Operations Executive

About the Role

We are seeking a Field Operations Executive with 1-3 years of relevant experience to oversee and streamline daily logistics and vehicle operations in the Hyderabad region. The role involves managing communication with drivers and vehicle owners, ensuring accurate attendance and trip tracking, as well as maintaining compliance with all regulatory documentation.

Key Responsibilities

• Maintain smooth communication channels with drivers and vehicle owners for efficient daily operations.
• Track provisional attendance and ensure prompt vehicle placements at assigned locations.
• Effectively manage helpers and coordinate additional resources when necessary.
• Build and sustain positive relationships with the client’s local team, handle escalations, and provide timely reports to managers.
• Ensure all documents related to vehicles, drivers, and owners are kept current and accessible.
• Coordinate timely collection of trip documentation including proof of delivery and invoices from drivers/owners.
• Regularly update vehicle attendance data, kilometers traveled, and working hours in the Field Operations app.
• Train drivers on utilizing technology including the Driver and FO applications.
• Manage cash collection and ensure prompt submission to the designated department.
• Maintain professional grooming standards and comply with organizational policies.

Required Skills and Qualifications

• Strong communication skills with proficiency in reading and writing English.
• Basic knowledge of Microsoft Excel.
• Possession of a smartphone for operational use.
• Ownership of a bike and valid driving license is mandatory.