University of Auckland

Student Support Advisor

University of Auckland

Auckland, New Zealand · Full Time

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Experience
Any
Salary
NZD 63,600 – NZD 79,300 / year
Openings
1
Posted
1 day ago
Work mode
In office
Education
Relevant undergraduate degree
Resume
Required to apply

Where you'll work

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Job description

Overview

Waipapa Taumata Rau | The University of Auckland's Faculty of Medical and Health Sciences encompasses six schools with more than 4,000 students, led by distinguished researchers, educators, and health professionals. The faculty is dedicated to advancing health and well-being across generations in Aotearoa, underpinned by a commitment to Māori health and innovation.

Te Kupenga Hauora Māori (TKHM), situated on the Grafton Campus, coordinates Māori health teaching within the faculty. TKHM also leads the Vision 20:20 initiative, focused on strengthening the Indigenous health workforce, and houses the Tōmaiora Research Unit, specializing in Kaupapa Māori health research and education.

The school operates from a purpose-built facility fostering collaboration and interaction. Partnerships with Te Whatu Ora | Health NZ, Te Aka Whai Ora | Māori Health Authority, communities, organizations, industries, and international bodies support the mission to promote the health and mana of the people of Aotearoa sustainably.

Role Purpose

The Student Support Advisor position contributes to the Vision 20:20 goals by increasing the number of Māori and Pacific health professionals through the Māori and Pacific Admission Scheme (MAPAS). The advisor provides cultural and educational support to Māori and Pacific students across foundation, undergraduate, and postgraduate programs within the Faculty of Medical and Health Sciences.

Key Responsibilities

  • Coordinate academic and pastoral support services for Māori and Pacific students at various study levels.
  • Manage administrative tasks involving admissions and student support programs.
  • Develop innovative and practical approaches to improve student experiences requiring critical thinking.

Team Environment

The team is supportive and values collaboration and continuous feedback to ensure high-quality student services.

Candidate Profile

  • Strong, in-depth knowledge of Māori and Pacific cultures to provide relevant guidance and mentorship.
  • Well-established networks within Māori and/or Pacific communities.
  • Awareness of challenges facing Māori and Pacific students in higher education.
  • Possess an undergraduate degree from a relevant field.
  • Effective independent worker and team collaborator.
  • High proficiency in administration and communication.
  • Proven relationship-building skills.
  • Capability to organise and manage events.
  • Collaboration skills with academic staff.
  • Excellent time management and organisational abilities.
  • Willingness to work flexibly, including evenings and weekends.

Additional Details

This is a fixed-term appointment for 18 months at a full-time workload. The salary range is NZD 63,600 to 79,300 pro rata, based on skills and experience.

Benefits

  • Flexible working arrangements including options for working from home and flexible hours.
  • Competitive salary with five weeks of annual leave.
  • Access to career development programs, discounted parking, enhanced parental leave, childcare, and other service discounts.

Inclusion and Equity

The University of Auckland is committed to upholding the Treaty of Waitangi and creating an inclusive environment supporting equity for all staff and students, including Māori, Pacific peoples, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, and parents.

Application Process

Applicants should submit their cover letter and CV online by the closing date of 26 September 2026. Queries can be directed confidentially to the contact person named in the job advertisement. Note that applications via email are not accepted.

Minimum education

Bachelor's Degree

How they work

Communication Teamwork & Collaboration Problem Solving Time Management Adaptability Independence Relationship Building Cultural Awareness

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