Strategic Account Manager

About Rockwell Automation

As a leading global technology company, Rockwell Automation empowers manufacturers worldwide to enhance productivity, sustainability, and agility. Our workforce exceeds 28,000 passionate individuals who drive positive change daily, supporting vital industries such as food production, global healthcare, clean water, and sustainable transport.

We seek innovative thinkers, creators, and problem solvers eager to contribute at their highest potential. If this resonates with you, we invite you to explore an opportunity with us.

Role Overview

The Strategic Account Manager is a senior leadership role responsible for managing the long-term, executive-level partnership between Rockwell Automation and a major dairy sector client. This position requires directing a comprehensive, multi-year enterprise strategy aligning Rockwell's complete offerings—including automation, software, digital solutions, lifecycle services, cybersecurity, consulting, and partnerships—with the client's business goals and manufacturing objectives.

Key Responsibilities

• Lead and nurture executive, operational, engineering, digital, procurement, and site level partnerships within the client organization.
• Develop and implement a multi-year strategic account plan integrating the client’s priorities with Rockwell’s diverse portfolio.
• Construct and maintain an executive engagement framework featuring relationship mapping, governance routines, and alignment with Rockwell’s leadership.
• Drive enterprise growth by identifying and advancing high-impact opportunities, maximizing client investment across functions and locations.
• Formulate value-driven business cases demonstrating how Rockwell’s solutions deliver measurable improvements in productivity, quality, sustainability, safety, workforce capability, and digital transformation.
• Provide rigorous commercial oversight through opportunity governance, pipeline monitoring, forecasting accuracy, risk assessment, and regular account reviews.
• Coordinate cross-functional Rockwell teams spanning sales, services, software, consulting, lifecycle, engineering, partnerships, commercial, support, and executive leadership to ensure a unified client experience.
• Engage in early phases of client planning and investment cycles to influence technology roadmaps and secure long-term collaborations.
• Serve as a senior industry consultant by delivering insights, innovation, and best practices tailored to food and beverage manufacturing operations and digital strategies.
• Enhance internal collaboration across Rockwell’s product groups, business units, regional, global account teams, and executives to boost responsiveness and value realization.
• Exemplify professional leadership traits including strategic insight, executive presence, ethical standards, client focus, collaboration without direct authority, and role modeling for enterprise sales excellence.

Essential Qualifications

• Bachelor’s degree preferred in Engineering, Automation, Business, IT, Manufacturing, or related fields; equivalent sales or technology leadership experience considered.
• At least 10 years of experience in industrial automation, manufacturing technology, software, lifecycle services, consulting, engineering, digital transformation, or enterprise sales.
• Proven track record managing strategic or enterprise accounts within large, multifaceted organizations in sectors including food, beverage, dairy, manufacturing, processing, or infrastructure.
• Strong ability to understand complex client challenges, build senior stakeholder relationships, and engage effectively with C-suite and operational leaders.
• Demonstrated commercial leadership skills covering account planning, value selling, opportunity qualification, pipeline and forecast management, negotiation, and complex deal governance.
• Experience creating value-based business cases linking Rockwell’s capabilities to client goals, KPIs, and investment priorities.

Preferred Experience

• Background managing strategic accounts for large multi-site manufacturers.
• Exposure to dairy or multinational food and beverage clients, particularly in process or manufacturing industries.
• Familiarity with industrial automation, operational technology, industrial software (MES/MOM), cybersecurity, lifecycle services, consulting, or digital transformation initiatives.
• Knowledge of regulated dairy production, food safety, supply chain management, sustainability programs, and capital investment planning.
• Experience influencing cross-functional, regional, and global teams within complex organizational structures.

What We Provide

• Mindfulness initiatives supported by premium access to Calm.
• Volunteer Paid Time Off entitlement after six months for eligible employees.
• Charitable matching program recognizing personal volunteering or donations to qualifying charities.
• Employee Assistance Program for wellbeing support.
• Personalized health and fitness programs via OnTrack.
• Extensive digital learning resources available on demand for career development.
• Additional local perks and benefits.

Diversity and Inclusion

Our environment values diversity, authenticity, and inclusion. Applicants who are enthusiastic about the role but may not meet every stated qualification are encouraged to apply as they may still be a strong fit.